Job description

Position Overview

NVISION, part of BradyPLUS, is currently searching for an Account Manager with the ability to manage complexity, build relationships, mentor teams and deliver results in a customer-facing role. Reporting to the Strategic Account Manager, this position exposes the associate to all aspects of our business including account teams, internal operations, and shared services all in support of one or more program clients. This individual would be expected to gain a thorough comprehension of the needs of the customer as well as a complete understanding of the value that NVISION brings to the partnership. Interpersonal skills, strong attention to detail, and ability to be both analytical and consultative in nature are essential core competencies. The hired individual will be expected to handle all aspects of managing the day-to-day relationship with clients while meeting or exceeding business performance plans and leading/developing a team. This role is high profile, high impact with defined accountability and strategic responsibility linked to the ultimate success of the account, division and the company.

Responsibilities Will Include But Are Not Limited To

Develop strategic vision and proactively seek opportunities to improve self, company and client
Ability to shape customer’s expectations properly and communicate effectively
Advise/consult on cost savings opportunities
Acquire expertise on NVISION system offerings and technology platforms
Establish and report metrics and key performance indicators (KPI’s) to quantify program results
Demonstrate expertise in Strategic Supply Chain Management and educate the customer on our value and service offerings
Proactively address issues in a timely and professional manner. Solve problems and escalate issues or opportunities when appropriate and/or warranted
Oversee A/R process to ensure timely payments from client
Manage complex campaigns from initiation to completion
Possess keen ability to mentor, motivate and drive team atmosphere within account staff, lead by example and utilize education and ongoing training for the betterment of the team
Continually present innovative ideas, technology and solutions that will bring value to the client
Responsible for timely and accurate reporting regarding ongoing strategy, state of the program and new business opportunities for BradyPLUS that exist with the client
Understand and advise on supply chain efficiencies: warehouse, logistics, manufacturing, etc.
Coordinate business reviews, build presentations and present to key customers
Follow through on all commitments in a timely manner
Ensure that the account operates at the highest level of profitability and the current contract is maximized and leveraged to the fullest extent

The Ideal Candidate Will Have

2+ years’ work experience and a Bachelor’s degree in Business, Marketing, Finance, Graphic Communications or related field; MBA is a plus
Excellent interpersonal, written and verbal communication skills
Ability to effectively prioritize, lead and manage projects in a dynamic, fast-paced corporate setting
Proven ability to effectively build relationships, take quick, decisive action, and be assertive when necessary. Experience in cross-functional and indirect leadership roles is essential
Independent drive to proactively seek out new opportunities with a solutions-oriented approach to problem solving
Customer focus; analytical approach; highest attention to detail; intellectual curiosity
Background in one or more of the following adds value in this position: Permanent Merchandising, Temporary Point-of-Sale, overall Print Production process and/or Promotional Products

Pay Range: $80k-$120k

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BradyPLUS (and its subsidiaries) is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

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