Trinnex helps infrastructure leaders advance the digital journey through proven processes, software tools, and partnership. Trinnex provides leadCAST and leadCAST Predict, the only end-to-end solutions for complete Lead and Copper Rule program management. leadCAST and leadCAST Predict are the only products available in market that provide easy-to-use capabilities for service line inventory creation, sampling, predictive modeling, replacement planning, and customer communication tracking - all in a single application. Trinnex offers the waterCAST™ AI-enabled digital water platform. The platform is purpose-built for water and wastewater utilities. waterCAST is developed by a team with decades of domain knowledge, data-science expertise, and technical excellence. It is highly secure, and leverages "glass-box" as opposed to "black-box" AI. waterCAST includes pre-built applications to address common utility challenges: waterCAST WQ, for water quality compliance and operations, waterCAST Sewer, for collections systems optimization, and waterCAST Surveillance, for public health response.

Job description

We are seeking a motivated and eager-to-learn Inside Sales Intern who is excited about software and thrives in a dynamic startup environment. In this role, you will actively engage with potential customers, making outbound calls to convert warm leads into sales-qualified opportunities. You'll gain hands-on experience in the sales process, working closely with our team to understand customer needs and effectively communicate our solutions. The ideal candidate is driven, coachable, and passionate about contributing to a fast-paced, growing company.

Responsibilities

Under direct supervision, assists with the development and building of a strong digital solutions sales pipeline. Completes research on potential client leads and shares information with sales team members to ensure client enrollments and sales successes. This person will be responsible for the following:

Assist with developing a strong sales pipeline by calling or emailing potential clients
Learn to effectively identify client needs and requirements
Learn and apply sales techniques to engage potential customers effectively
Collaborate with the sales and marketing teams to refine outreach strategies
Follow defined processes to engage with current and potential clients with clear and enticing messaging to generate interest in sales discussions and presentations
Meet set targets regarding outbound calls and emails
Convert marketing qualified leads through outbound contact (calls/emails) into sales qualified leads
Stay up to date on our products and industry trends to provide informed discussions with leads
Maintain accurate lead tracking and reporting in our CRM system

Required profile