Product Manager - Commercial

Job Title: Product Manager – Commercial

Location: US, Remote (must be located within EST)

Contract: Permanent, Full-Time

About Us:

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

The Role:

We're seeking an experienced Product Manager with a strong background in Commercial B2B to lead the development of our Commercial spatial planning solutions. This role is critical in driving our product vision, ensuring alignment with business goals, and delivering exceptional user experiences for our customers. You will work closely with cross-functional teams, including engineering, design, marketing, and customer success, to bring innovative solutions to market.

Responsibilities:

• Spearhead the strategy, vision, roadmap, and execution of our commercial products, redefining the boundaries of Commercial planning solutions, ensuring our products lead in creativity, functionality, and user satisfaction
• Translate market and customer requirements into product specifications and work closely with R&D teams to translate into technical specifications
• Act as the primary liaison between engineering, design, and business teams to ensure seamless communication
• Drive the product development lifecycle, from ideation to launch, using Agile methodologies
• Collaborate with customers and partners to gather feedback and validate product direction
• Conduct market research and competitive analysis to identify trends and opportunities
• Leverage data-driven insights to illuminate the path forward, making informed decisions that enhance product performance and drive growth
• Partner with marketing and sales teams to develop go-to-market strategies and product positioning
• Foster diversity and inclusion within the team, promoting an environment where all employees feel valued and included
• Animate and energize online user communities to gauge and improve user sentiment, satisfaction and to hear the voice of the user

Requirements:

• Minimum of 3 years of experience as a Product Manager within Software with a focus on B2B solutions, CAD software, spatial design tools, or related industries
• Strong understanding of spatial planning, 3D visualization, or design software workflows
• Experience with Agile product development practices and tools
• Proven ability to define and execute on a product roadmap
• Analytical mindset with experience using tools like Google Analytics, Mixpanel, or similar platforms
• A track record of innovation, with examples of bringing new ideas and products to market
• Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels of the organization
• Experience partnering with B2B customers to understand their needs and deliver impactful solutions
• Proven expertise in collaborating with and motivating remote teams across the globe, ensuring high levels of collaboration and efficiency in a virtual work environment
• Bachelor's or master's degree in Business, Computer Science, Engineering, or a related field is a plus
• Preferably, having a background from the North American commercial office furniture industry

Working For Us:

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.