Job description

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

We are seeking a motivated, sharp, ambitious, and passionate intern to join the Global IT team at Verint. The intern program provides a challenging work experience to take on important tasks including several networking and social opportunities with various business partners and intern peers. Our goal is to provide the intern with exposure to potential career opportunities within Verint while leading projects that are critical to a function or business unit. Our interns are encouraged to bring fresh ideas to the table and are quickly entrusted with foundational responsibilities.

Principal Duties and Essential Responsibilities:

Organizing, attending, and participating in stakeholder meetings.
Documenting and following up on important actions and decisions from meetings.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Deliver end of week status summaries with achievements, watch points, and next steps documented for the team.
Preparing necessary presentation materials for meetings.
Providing administrative support as needed.
Developing, managing, and tracking IT projects, from start to implementation and supporting transition.
Forecasting, managing, tracking, and reporting project progress, issues, budget, and scope changes to achieve successful project completion, on-time, and within budget.

Minimum Requirements:

Enrolled in a Bachelor’s degree program in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, Software Development, Engineering Technology.
Strong documentation skills to capture the key details of each working session, extract action items and deliverables, maintain tracking of all action items and deliverables and ensure they are completed on time in a cross functional team.
Excellent written and verbal communication skills.
Creative problem-solving skills.
The desire to work in a fast-paced challenging environment.
A willingness to grow and learn new technologies.
The ability to work in a collaborative team atmosphere.
A highly self-driven sense of motivation.
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements