Job description

Este es un puesto de trabajo remoto.

This is a remote position

First of all, THANK YOU for your interest in our company. We know that the search for new opportunities can be a challenge, but... don’t worry, everything falls into place in due time!

Let's get to the point!

Are you passionate about transforming the learning experience through technology? Do you enjoy helping others achieve their professional goals? If you love working with eLearning platforms and analyzing data to uncover valuable insights, we have an opportunity for you!

At Izo Academy, we are looking for a Business Analyst to join our team and make a difference in the lives of our students. If you are proactive, organized, and have strong communication skills with different people, we want to meet you!

We are looking for someone who enjoys growing professionally and is proactive with a positive, innovative mindset – proactivity and a "roll-up-your-sleeves" attitude are essential

What do we expect from you?

Your main responsibilities will be:

Participating in the assurance of materials, platform access, program execution strategies, as well as supporting teacher-related issues and technical support.
Carrying out operational activities within the academy to ensure the delivery of the value proposition of the different programs (scheduling, content management, course creation, management reports...).
Monitoring the different programs, coordinating their planning, organizing instructors, and ensuring their smooth operation.
Managing databases, analyzing data, creating graphs, interpreting and managing data. Building reports and facilitating the extraction of findings.
Managing customer relations, addressing requests, tool demonstrations, and resolving questions.

Requirements

Proven experience of 1-3 years.

A degree in business administration, marketing, market research, design, or related engineering fields.

Obsession with student and customer experience.

Organizational skills and a proactive attitude.

Empathy when managing and responding to customer inquiries.

Proficiency in handling digital platforms.

Ability to work with various tools and people.

Ability to edit videos and images.

Intermediate proficiency in Office: Excel, Word, PowerPoint.

English level: B1 (Verified).

Benefits

Job Stability

We are looking for committed individuals who want to join our team for the long term, with a permanent contract. The salary will be determined based on your experience.

100% Remote Work

You can choose where to work, whether it’s from home, the beach, or a coworking space. We don’t mind where you work, as long as you deliver results. We strive to apply this policy whenever possible, but some roles or positions may require a specific geographic location.

Continuous Professional Development

We firmly believe that our success lies in the knowledge and skills of our team. That’s why we offer career plans, certifications, and an environment where learning is constant. We make sure to challenge you with interesting projects that contribute to your professional growth.

Inclusive and Diverse Culture

You will be part of a team that respects and values everyone’s contributions. You’ll work alongside some of the best specialists in the world in an environment where every voice is heard.

Collaborative and Multidisciplinary Work

You’ll have the support of a diverse team with professionals from different cultures. We foster an inclusive and flexible environment with options for schedules and arrangements tailored to your needs.

Comprehensive Well-Being

We want you to feel good, both physically and emotionally. That’s why we provide a Well-being Kit that includes access to coworking spaces, clinical psychologists, and 24/7 mental health support at no additional cost. Additionally, you’ll have access to personal trainers and nutritionists to take care of your physical and emotional well-being.

If you believe you align with these values, we’re eager to meet you!

At Izo, we believe that diversity adds incredible value to our teams, services, and culture. We know the best ideas and solutions come from bringing people from all over the world together and fostering a culture of inclusion where everyone feels heard and has the opportunity to make a real impact.

That’s why we are committed to providing equal opportunities to talent from all backgrounds.

Contact us to explore how we can accommodate your specific needs.

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