Executive Director, Compliance

Overview:

As Executive Director, Compliance you will lead and provide oversight and management of Compliance and Privacy functions and serve as the company’s Compliance and Privacy Official. Responsible for overseeing the company’s relationship with our parent’s Enterprise Compliance Office. This role will have oversight responsibility for Medicare Advantage and ACA Exchanges strategy and executive relationship responsibility for our customers’ compliance executives. This role will manage the resources and reporting to Executive leadership and other impacted parties on Compliance, Privacy, government programs and related activities. Communicates with manager on status of projects and initiatives.

• Provides leadership and guidance in connection with the review and evaluation of regulatory updates, government mandates, BCBSA mandates and industry trends
• Works collaboratively with customers’ compliance and government programs personnel
• Oversees vendor delivery to our Medicare Advantage and Exchange customers, including contract management, strategy development, operational delivery and invoicing 
• Engages with external resources, including the consultant community, in order to  evaluate and understand the current and emerging market for Medicare Advantage and Exchange programs
• Collaborates with product leadership on product direction and strategy (i.e. roadmaps, heat maps, product positioning, product concepts, product key messages, and product presentations)
• Helps define department strategic objectives and drives business outcomes in alignment to the organizational strategy
• Collaborates with leadership team to provide due diligence and vetting for new growth opportunities
• Establishes and maintains strategic relationships with client, industry, peers, consultants, and government governance organizations guiding and regulating company products 
• Collaborates with BCBSM Compliance Office as necessary
• Leads, influences and manages a team of resources to include conducting talent acquisition activities, coaching and/or mentoring, and identifying training requirements for associates
• Conducts performance management activities, including performance reviews, goals, development, and continuous feedback
• Determines the appropriate staffing mix of contractors and associates to maintain steady work and stays within budget
• Assists with the management and administration of an annual departmental budget

Required Knowledge, Skills, and Abilities:

• Strong leadership and communication skills to include executive and stakeholder presentations
• Excellent written and verbal communication skills and interpersonal skills to work effectively with internal and external stakeholders at all levels
• Ability to multi-task and adapt to shifting priorities while navigating sensitive compliance matters
• Analytical skills in the use of industry and government information resources (ex. OPM, Federal Register, CMS Bulletins, Blue Web Legislative report, etc.)
• Proficient in Excel, Word, Outlook, and PowerPoint software tools
• Ability to be a self-starter
• Ability to gather knowledge and information through business channels
• Exceptional attention to detail, organized, and able to set priorities for strategy and department
• Strong sense of urgency
• Ability to negotiate and build consensus at leadership direction
• Ability to see big picture and assist others in understanding how that big picture relates to internal company products and services in support of our customers
• Ability to oversee project management of compliance-related matters

Experience:

• 10 years’ healthcare experience
• 7 years’ of Compliance experience, including experience with Privacy matters
• 7 years’ experience in a leadership role
• Experience with Medicare Advantage and ACA Exchanges

Training, Certification and Education:

• Bachelor's degree in related field, required
• J.D. or Masters, preferred
• CHC, CIPM or CIPP Privacy certification, preferred

Benefits Overview

At NASCO, we trust our workforce to be fully remote, working from their home. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.

Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:

Physical and Mental Health Benefits

• Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
• Telehealthcare – for Medical and Behavioral visits
• Generous PTO with buy/sell options
• 9 Company holidays, a floating day off, and a day off for volunteering
• Employee Assistance Program
• Wellness program - earn insurance discounts or credit towards health-related items

Financial Health Benefits

• 401K Plan with employer matching contributions
• Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
• Bonus and Recognition programs
• Tuition Assistance
• Consultation with financial planner
• Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
• Group Discount programs - mobile, technology services, etc., to help you save money

Other Benefits

• E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost

NASCO is an Equal Opportunity Employer/veterans/disability/race/color/religion/sex/sexual orientation/gender identity/national origin. Must have legal authority to work in the US.

We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.