Vice President, Product & Operations

Job Summary

As the Vice President of Product and Operations, you will lead and oversee the strategy, execution, and growth of one or more of our core products. You will also be responsible for driving product operations, aligning product development with company objectives, and optimizing internal processes to enhance efficiency and effectiveness. This role is a unique blend of product leadership, cross-functional collaboration, and operational oversight, requiring both visionary leadership and a keen focus on operational details.

What You'll Do

Product Leadership:

• Develop and execute the product vision and strategy for two key products, ensuring alignment with overall company goals and market opportunities
• Lead the end-to-end product lifecycle, from ideation to launch and iteration, working closely with engineering, marketing, and sales teams to deliver impactful products
• Prioritize product features and initiatives, ensuring resources are allocated effectively to meet customer needs, market demands, and business objectives
• Drive innovation and product differentiation, ensuring our products remain competitive and meet evolving market demands
• Establish and track key product performance indicators (KPIs), driving continuous improvement based on data-driven insights
• Champion a customer-centric approach, gathering and analyzing customer feedback, user data, and industry trends to inform product decisions

Product Operations Leadership:

• Oversee operations for the product team, working to streamline processes, improve workflows, and ensure operational excellence across teams
• Collaborate with the executive leadership team to define strategic operational goals and ensure that the product team is aligned with business performance targets
• Implement and maintain robust operational frameworks for budgeting, forecasting, resource allocation, and performance tracking, ensuring alignment with overall business strategy
• Lead cross-functional initiatives to improve internal communication, operational efficiency, and collaboration across departments, removing roadblocks and driving results
• Foster a culture of continuous improvement and operational rigor, identifying opportunities to optimize processes, reduce costs, and increase productivity

Team Leadership and Development:

• Lead, mentor, and inspire a high-performing team of product managers, business operations professionals, and cross-functional leaders
• Build a culture of accountability, innovation, and data-driven decision-making, empowering teams to deliver results

What You'll Bring

• Bachelor's degree in Business, Computer Science, Engineering, or a related field (MBA or advanced degree preferred)
• 10+ years of experience in product management, with at least 5 years in a leadership role, ideally within a software/technology company
• Proven track record of managing complex product portfolios and driving product success in a fast-paced, dynamic environment
• Experience leading business operations in a high-growth company, with a focus on operational efficiency, resource management, and process optimization
• Strong strategic thinking with the ability to translate high-level goals into actionable product and business strategies
• Exceptional leadership and team-building skills, with the ability to inspire and motivate cross-functional teams
• Deep understanding of key business metrics, financial management, and operational frameworks
• Expertise in Agile methodologies, product management best practices, and project management tools (e.g., Jira, Asana, Trello)
• Outstanding communication, negotiation, and presentation skills, with the ability to influence and align key stakeholders at all levels of the organization

Preferred qualifications:

• Experience in fintech, finance ERP, payments, or financial services domain
• Experience in agile SaaS, software, product-centric, or payments business
• Experience working in a scaling or high-growth tech company
• Strong background in customer engagement, data analytics, and UX/UI principles
• Experience in mergers, acquisitions, or integrations from a product and operations perspective

The expected base salary range for this position is $225,000-$280,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.