Team Lead Customer Care (m/w/d)

We are different - we are celebrate! Celebrate company was founded in 2021 - out of our heart and origin kartenmacherei, which was born in 2010. The new celebrate group has companies such as kartenmacherei, faireparterie, celebrate Apps, celebrate digital printing, Atelier Rosemood and Mintkind. Today we are about 500 people from 24 nations and come together as one team at 5 locations across Europe. We are spread all over Germany from Munich to Hamburg and are now also represented in France. We develop and produce digital services and stationery products under one roof of the celebrate universe. OUR MISSION: We help people to turn their meaningful moments in life into wonderful memories - so they can share them, gift them or enjoy them over and over again. That's why we get up every day, why we create unique products and outstanding services. OUR UNIVERSE: KARTENMACHEREI: is the heart of celebrate and at the same time our root. Whether wedding invitation, holiday calendar or baby poster - kartenmacherei stands for loving design, high quality products and exceptional service. See also fairparterie (for our french customer). CELEBRATE APPS: celebrate photo and celebrate print are our photo cloud solutions that can be used to easily share images and transform them into high-quality print products CELEBRATE DIGITAL PRINTING: Our long-term printing partner has been part of the celebrate family since 2020. We have thus united the entire value chain under one roof. ATELIER ROSEMOOD: The French market leader Atelier Rosemood has been part of the celebrate universe since 2022. The French company has been conquering the birth card market with its own print shop in Nantes since 2010 MINTKIND: The love brand from Hamburg has been part of the celebrate group since 2022. Mintkind emerged in 2016 from the creative urge of the then pregnant founder, who wanted to capture the first magical year of her child's life with lovingly designed products.