Job description

About the Role:

Your job as an Marketing Development Representative (MDR) is to get the sales process moving quickly by making a great first impression over the phone and establishing a solid foundation on which a beneficial, long-term relationship can be built. MDRs sit on the front-lines of our sales and marketing channels, qualifying incoming sales leads and routing to appropriate sales teams across the company

MDRs play an important role in gathering as much information as they can about a potential client while qualifying them for a potential sales opportunity. Once qualifying an opportunity, they will pass the opportunity to our Sales Teams who will craft a customized software package for each prospect. Your day to day activity as a MDR will consist of answering our inbound sales calls and chats, while also following up on online form submissions and leads generated by our Demand Generation Managers. MDRs who exceed their goals and approach their work with a positive, enthusiastic attitude can move up the ladder quickly. Whether you want to ascend through the MDR management ranks, explore an Associate Demand Generation role, or make the jump to an inside sales position on your way to becoming an outside sales representative, success is the key to unlocking the doors of opportunity at Blackbaud.

What we’ll want you to have:

A strong desire to have a career in marketing / and or sales
Ability to multitask in a fast paced environment
A firm understanding of Blackbaud’s addressable market
Previous technical or software product sales helpful
Excellent communication skills and telephone manner
Ability to take on multiple online “sales chats”
Excellent listening skills
Results orientated
Team-oriented attitude and ability to work in a fast-paced sales environment
Highly pro-active and disciplined to manage time effectively

What we’ll require of you:

Front line management of inbound lead channels (Phone Sales Line, Online Sales Chat, Online Form Submissions)
Follow-up on Marketing Qualified Leads generated by Blackbaud Demand Generation Teams 
High conversion rate of leads accepted and qualified by sales
Achieve monthly lead quota
Data Health Management

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Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com.

The starting base salary and annual proposed commission is $46,100.00 to $58,300.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.

Benefits Include: