UENI is an international tech company that is empowering local businesses to get online. We don’t just build unique websites that businesses can be proud of — we’re there for each step of the journey, providing all the tools and support that small businesses need to boost their online presence. Founder Christine Telyan grew up in a small town in New Jersey, where small businesses were constantly under threat from bigger brands and large online retailers. Later, she experienced how ordinary customers just could not find quality service professionals and local businesses when searching online. In 2014, she and co-founder Anh Pham Vu created UENI as a way to get independent businesses online and help them succeed. Our team of over 90 professionals works every day to improve the outcomes for independent businesses who need hands-on support to grow. At UENI we believe that customers should have more choice and transparency, and we’re helping small businesses to provide it. From service providers like dentists and plumbers to photographers or restaurant owners, our mission is to make all businesses visible online. UENI now builds thousands of new sites every month - and we are just getting started.

Job description

Who are we?

UENI is a service-oriented technology company that scales the process of building websites and delivering marketing to small businesses. UENI is a disruptive solution to the deeply under-served small business market with its high-quality solutions swiftly delivered at an affordable cost.

Candidates must be based in Latin America and will report directly to the CEO.

Fluent written and spoken English is required.

Role & Responsibilities

The Inbound Sales Team Lead is responsible for the following:

Drive commercial performance of the Inbound Sales team to achieve company and team targets
Provide ongoing guidance to each member of the Inbound Sales team - coaching them on consultative sales of our product to yield more sales per SDR
Quality check calls, tickets, and live chat to identify areas for SDR improvement
Create and nurture a unified team culture with strong communication and cohesion
Set targets and create incentives
Be the point person for any escalations or questions in the team
Fill in for an SDR or take calls as needed - lead by example
Work with other teams in the company, chiefly marketing, to align initiatives to maximize outcomes

Required profile