Description
Position at LeadVenture
Account Manager
The Account Manager manages a portfolio of high-value accounts, providing strategic support and insights to help customers succeed. You will focus on driving customer satisfaction and account retention through personalized engagement and proactive problem-solving.
Here is more of what you’ll get to do:
- Serve as the primary contact for a portfolio of strategic accounts, building strong relationships and trust.
- Deliver data-driven recommendations that help customers achieve their goals and maximize product use.
- Resolve complex customer issues, escalating only as necessary to provide the best possible outcomes.
- Identify upsell opportunities based on customer needs, collaborating with the sales team when appropriate.
You’ll thrive in this role if you have:
- Experience managing strategic accounts with a focus on customer satisfaction.
- Strong problem-solving abilities and an analytical mindset.
- Excellent communication skills, especially in delivering strategic insights and guidance.
Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
Who we are:
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.
