Billing Analyst

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.  

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

Billing Analyst

The Billing Analyst will be responsible for the billing and revenue recognition aspects of the Revenue cycle by ensuring accurate and complete monthly customer billings.  This position is a key contributor in helping to improve our revenue business processes which will lead to increased efficiency and the elimination of manual and non-value added activities.

Responsibilities include:

• Execute the billing processes for all billable transactions from start to finish, including the billing finalization processes within PeopleSoft financial system

• Monitor and complete changes/updates to all customers’ orders and account information prior to month end billing

• Ensure accuracy and completeness in all billing transactions

• Work closely with internal customers to identify and resolve any billing issues

• Analyze process workflows and business workflows and develop solutions to prevent delays, backlogs, inefficiencies and minimize internal control issues. Be an active participant in developing solutions for complex problems.  Demonstrate ability to identify risks.

• Responsible for system testing within all our key financial systems: SalesForce, Oracle CRM and PeopleSoft

• Proactively collaborate with internal customers to identify business issues and quickly develop resolution

• Help with internal and external financial audit requests

• Revenue and financial reporting:

  • Daily, weekly and monthly AR aging

  • Monthly financial reporting

  • Other ad hoc reporting that may be needed by our customers and management

• Perform other duties as assigned by management

REQUIRED SKILLS

• Detail-oriented, and ability to multi-task in a deadline-oriented environment

• Excellent written/verbal communication and collaboration/interpersonal skills

• Demonstrated analytical, organizational and problem-solving skills

• Extremely customer-focused with the ability to work with non-technical customers

• Possess skills in research, audit and proactive problem solving and resolution

• Pro-actively communicate to manager any identified business issues and possible ways to resolve them

• Able to see trends and identify inefficiencies and make recommendations for improvements via business process or technology enhancements

• Develop an expertise in the business we support

• Identify improvements on the workflow or system and collaborate with the internal business teams and managers to implement the necessary changes

• Be a critical thinker with the ability to recognize and solve complex problems, independently

• Excellent time management skills with the ability to handle multiple projects simultaneously and complete them timely.

• Be able to work extra hours, specifically during the month end close cycle and any project based work that require additional hours. Flexibility in working hours a must.

 REQUIRED AND PREFERRED EXPERIENCE

• College degree, Finance/Accounting emphasis preferred

• 1-3 years of relevant work experience

• PeopleSoft proficiency preferred

• Strong Microsoft Excel skills required

#LI-Remote #LI-EJ

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• New Hire Stipend for Home Office Set-Up
• Generous PTO
• Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.