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D365 Customer Insights (Data and Journeys)

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
India

Offer summary

Qualifications:

9+ years of experience in D365 CI, Proficiency in data integration and ETL, Experience with Power Platform tools, Strong JavaScript or Power FX skills.

Key responsabilities:

  • Lead and implement technical solutions
  • Design and configure data unification and segmentation

Victrix Systems & Labs logo
Victrix Systems & Labs Scaleup https://www.victrixsystems.com/
11 - 50 Employees
About Victrix Systems & Labs
WHO WE ARE We are a vibrant systems engineering start-up based out of Pune, India, that is trusted for designing the best user-focused technology solutions. We deliver human-led tech-enabled decision systems for small and medium businesses worldwide. WHAT WE DO We build intelligent systems focusing on quality, performance, and speedy deliverables using the fail-fast approach. Along the journey, we help organizations make decisions that are important to business acceleration, modernization, and customer experience to achieve their end goals. The world is changing fast, with rapid technology upgrades, redundant/skill gaps in human capital, cost optimization, go-to-market lead time, increasing customer expectations, and overall experience. Today, these are some of the challenges small and medium businesses and start-ups face. Victrix helps organizations to make the right decisions by developing frugal innovations for their digital transformation needs. At Victrix, we are a team of like-minded people who realized the need for adaptability, agility, scalability & innovation. We bring together over 30 years of collective experience in various facets of IT & Digital Transformation. Our expertise in modern digital skills coupled with industry best practices makes Victrix a partner of choice by many for digital transformation. Consulting & Implementations: Oracle Fusion Cloud } Oracle E-business suite | Oracle NetSuite | Salesforce | ServiceNow Web Development: CMS | Front-End (UI & UX) Back-End Development: Java | .Net Mobile Application Development: Android | iOS Data Engineering | Data Science & Analytics | Data Visualization Azure (Infra & Application Migration) | Google Cloud Platform | DevOps
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Job description

Experience- 9+ years
Location- Remote
  • 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration. 
  • In-depth understanding of data unification, segmentation, and profile creation within CI-Data. Proficiency in data integration with CI-Data using connectors, API calls, and custom ETL pipelines. 
  • Hands-on experience with Power Platform tools, including Power Automate, Power Apps, and Dataverse. 
  • Strong skills in JavaScript, Power FX, or other scripting languages used for CI customization and plug-in development. 
  • Lead and implement technical solutions within D365 CI Data and Journeys to meet client requirements. 
  • Design and configure CI data unification, ingestion pipelines, and segmentation models to create comprehensive customer profiles. 
  • Develop, test, and deploy customizations, workflows, and plugins to enhance CI functionality. 
  • Troubleshoot and resolve technical issues within CI-Data and CI-Journeys environments, focusing on data integrity, performance, and system stability.
  • Proven track record in customer journey mapping, marketing automation, and campaign management. 
  • Understanding of marketing and customer experience principles and how they apply to customer engagement within CI-Journeys. Strong analytical and problem-solving skills, with experience using CI data analytics to drive business insights. 
  • Excellent written and verbal communication skills for liaising with stakeholders and clients.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

JavaScript (Programming Language)Data IntegrationCustomer AnalysisMicrosoft Power PlatformMicrosoft Power PlatformMicrosoft Power AutomateCustomer Journey MappingCampaign ManagementApplication Programming Interface (API)ETL (Extract Transform Load)Marketing Automation

Other Skills

  • Problem Solving
  • Communication
  • Analytical Skills
Are you interested?

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