Senior Key Account Manager (US)

The Ideal Candidate

We are looking for a strategic thinker with strong commercial acumen and experience in managing senior stakeholder relationships at large financial institutions.  Experience in the B2B fintech space is required.

The ideal candidate is an energetic, passionate self-starter with a hands- on approach, and strong communication and presentation skills. Being well organised is essential.

The Role

Entersekt’s Senior Key Account Manager will manage Entersekt’s relationships with a portfolio of existing financial services clients. Our primary focus is on top-tier financial institutions. In this role, you will form and develop trusted business relationships with all key decision-makers and stakeholders. Your primary focus is supporting the client in meeting their strategic objectives and business needs via the Entersekt product offering. There is also a strong emphasis on growing the account.

Responsibilities

• Manage a portfolio of key clients, taking responsibility for the entire relationship, including strategic, commercial and operational aspects
• Develop relationships with key stakeholders with a view to driving strategic alignment and growing the account via upsell and cross-sell of Entersekt’s products
• Lead all commercial negotiations and contracting processes with the clients in your portfolio
• Oversee key account management best practices, coordinate activities, and measure progress 
• Work with prospects and customers to understand their procurement processes and project timelines 
• Provide accurate reporting and forecasting for each of a portfolio of customers via Salesforce 
• Compile and relay market intelligence and product requirements to the Product Development teams 
• Assess sales resources and identify ways to maximise the use and development of these resources 
• Assist Marketing through collaboration on blogs, presentations, webinars, case studies, and other assets 

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Bachelor’s degree
• 5+ years account management experience in banking or other financial services or in the fintech space
• Previous success in selling complex B2B technology products. 
• Record of working with enterprise customers and solving for their needs with a technology product offering.
• Proven track record of consistently exceeding targets
• Access to a network of executive and influencers in the relevant markets
• Willingness and ability to travel

Personality Attributes

• Confident and assertive, able to take the lead in client meetings and presentations
• Proactive, takes the initiative, is able to problem-solve
• Ability to lead cross-functional teams to deliver on client requirements
• A strong generalist who enjoys the variety inherent in the role
• High energy levels and resilience are key to being successful in an exciting and fast-growing fintech like Entersekt.