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VP of Operations

Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)

Offer summary

Qualifications:

10+ years of operational leadership experience in healthcare, Experience in a fast-paced, venture-backed startup, Proven success in managing performance on value-based contracts, Expertise in financial management and compliance.

Key responsabilities:

  • Oversee daily market operations and care delivery model
  • Drive strategic initiatives for patient experience and cost management

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Guaranteed
11 - 50 Employees
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Job description

At Guaranteed Health we are on a mission to change the death and dying experience and are incredibly passionate about improving end-of-life care. We partner with health plans, providers, and other risk-bearing entities to improve outcomes for their highest acuity patients by deploying a value-based and tech-forward care navigation service. We are looking for people to join us on our mission, who are similarly obsessed with patient experience and delivering excellence in care

Role Overview

We’re looking to find a mission driven individual with deep healthcare operations experience to be our Vice President of Operations. Reporting to the CEO, this role is responsible for overseeing Guaranteed’s day to day operations, from implementation to ongoing management, owning and operating our growing list of markets, and operationalizing strategic initiatives to drive our mission forward by improving outcomes and reducing healthcare cost.

Key Responsibilities
  • Own Guaranteed’s daily market operations and care delivery model, ensuring high-quality, patient-centered care, while managing operational budgets

  • Drive key strategic initiatives to optimize patient experience, care team performance, and cost management.

  • Implement data-driven decision-making processes and performance tracking metrics to manage operational success

  • Partner with New Markets to drive expansion efforts, including launching new markets, developing operational infrastructure to support rapid scaling while maintaining quality

  • Ensure regulatory compliance with all state and federal healthcare laws and guidelines.

  • Provide leadership, oversight and management of team and individual team members on team/organizational performance initiatives

Skills and Toolset You’ll Need to Bring
  • 10+ years of operational leadership experience in healthcare

  • Experience in a fast-paced, venture backed startup, including significant experience in VBC or population health / managed care with a care delivery component

  • Proven success in managing performance on value-based contracts, including shared savings, risk-sharing, and capitated models.

  • Expertise in financial management, budgeting, and performance measurement.

  • Deep understanding of healthcare regulations, compliance, and quality improvement initiatives.

  • Proven ability to drive operational efficiency and execute strategic initiatives.

  • Strong leadership, communication, and problem-solving skills.

Guaranteed is a proud Equal Opportunity Employer. We recruit, train, and compensate our team members based on their qualifications. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

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Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Problem Solving
  • Communication
  • Leadership

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