Account Executive (WFH)

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our Client is a leading communications agency specializing in tech, finance, sustainability, and climate. They help ambitious companies build strong brands and achieve their business goals through strategic PR, media relations, and content marketing. Their team of experts includes former journalists, investors, and marketing professionals. They have been recognized with prestigious awards, including 2023 Mumbrella Boutique Agency of the Year.

About the Role

We're seeking a passionate and self-reliant Account Executive to join our dynamic team and drive exceptional client experiences. You'll serve as a pivotal liaison between our clients and the agency, ensuring seamless communication, proactive support, and delivering outstanding results. This role demands strong organizational skills, strategic thinking, and a keen ability to manage client relationships and internal processes effectively. You'll contribute to media relations, content creation, and business development efforts, playing a crucial role in the agency's growth and success.

What you’ll do

• Cultivate strong interpersonal relationships with colleagues and clients, fostering a collaborative and supportive environment.

• Exhibit enthusiasm, ownership, and a coachable attitude in all tasks, demonstrating a willingness to learn and grow.

• Maintain exemplary time management skills, consistently meeting deadlines and prioritizing tasks effectively.

• Leverage strategic thinking in client engagements and new business pitches, presenting compelling value propositions.

• Efficiently utilize systems like Google Docs, Monday.com, Hubspot, and Whatsapp for task and communications management, ensuring streamlined workflows.

• Actively support teamwork and operational continuity during peak workloads or staff absences, demonstrating adaptability and flexibility.

Administrative Duties:

• Manage executive calendars, prioritize commitments, and optimize schedules to ensure efficient time allocation.

• Prepare agendas, take meeting minutes, and handle documentation distribution, ensuring clear and accurate records.

• Organize interviews, photo shoots, and logistical activities, coordinating all necessary arrangements.

• Maintain databases, ensuring accuracy and relevance of client information and project details.

• Coordinate travel arrangements, including accommodations and transportation, for executives and clients.

• Serve as a liaison between executives and stakeholders, facilitating clear communication and addressing any concerns.

• Manage personal and professional projects as requested, demonstrating initiative and problem-solving skills.

Client Account Support:

• Document key insights from client meetings, summarizing discussions and identifying action items.

• Assist with client setup, media audits, media training, and pitching, providing comprehensive support and guidance.

• Provide proactive day-to-day client support and communication, addressing inquiries and resolving issues promptly.

• Manage client-media communications, creating coverage reports and analyzing media impact.

Business Development Assistance:

• Build and maintain strong relationships with current and prospective clients, fostering trust and collaboration.

• Track and report lead generation activities, maintaining a leads database and identifying new opportunities.

• Prepare compelling business proposals tailored to client needs, showcasing the agency's value proposition and expertise.

PR Writing and Media Relations:

• Supports writing tasks and ensure accuracy in client-related documents, maintaining a professional tone and style.

• Conduct research for written pieces and media-related projects, gathering relevant information and insights.

• Build and maintain media lists, coordinating journalist interactions and securing media coverage.

• Update and manage journalist databases using Meltwater and Hubspot, ensuring accurate and up-to-date information.