Strategic Account Manager

PacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems.  Our mission is to enable the promise of genomics to better human health. Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health.  We are now entering the century of biology and genomics is at the heart of the next revolution.  Become part of the new paradigm in gene sequencing and help shape the future of genomic study by joining the PacBio team.
 
Key Responsibilities:

• Serve as the primary account manager for selected strategic BioPharma, Diagnostic, and Clinical Research Organization accounts within the region
• Achieve sales targets and performance objectives within assigned accounts
• Demonstrate leadership and decision making in adjusting strategy to account for local factors, market shifts and/or client concerns
• Create and execute account strategies over short (1 year) and long (3 year) timelines hitting critical milestones of performance objectives, revenue targets, and account growth metrics
• Drive orders through customer purchasing process and provide accurate sales forecasts
• Coordinate the involvement of Strategic Marketing, Product Marketing, leadership and other internal stakeholders to drive opportunities and engagement in assigned accounts
• Act as a trusted PacBio advisor and establish professional, productive relationships with key personnel in assigned strategic accounts
• Establish global alignment by working collaboratively with counterparts in other regions, particularly in relation to global accounts
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Keep CRM system up to date and qualify leads from Marketing 

 
Position Requirements:

• Significant and proven account management and sales experience in high-end capital equipment and consumables is essential
• Minimum of 5 years successful direct sales experience into the Life Science and Clinical markets is required
• Track record of success selling into the clinical space
• Clear understanding of the sales and purchasing processes in high-value, multi-location accounts
• Track record of influencing key stakeholders and purchasing departments in a complex organizational matrix
• Strong understanding of scientific applications and technology developments as they relate to customer requirements as well as keeping fully up to date with competitor’s offerings
• Ability to work at the highest level within customer organizations (CEO/CSO/CFO and other key influencers)
• Be of a competitive nature as well as a team player able to utilize support staff effectively
• Scientific or Technical degree is required with an advanced degree preferred
• Have the ability to work independently and be highly adaptable to change
• Acumen for public speaking and ability to deliver key presentations when required either independently or with technical support
• Excellent interpersonal, written, and verbal communication skills
• The role will be home based with a minimum of 60% travel required
• Home office to be located within proximity of a major airport

 
Preferred Experience:

• Experience selling next generation sequencing products or services to the clinical market
• Relationships with key BioPharma, Diagnostic and Clinical Research Organizations

 
You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.
 
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
 
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
 
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Salary Range:

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All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 650-521-8000, or careers@pacificbiosciences.com for assistance.

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