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Franchise Sales Support Lead

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

Strong leadership and interpersonal skills, Excellent communication skills, verbal and written, Proficiency in sales techniques and processes, Strong analytical and problem-solving skills.

Key responsabilities:

  • Assist in developing sales strategies
  • Manage administrative tasks for operations
  • Identify training opportunities for the team
  • Complete call monitoring and analyze sales metrics
  • Utilize CRM tools for lead management
  • Prepare reports on sales performance

World Travel Holdings Inc logo
World Travel Holdings Inc Large https://www.worldtravelholdings.com/
1001 - 5000 Employees
About World Travel Holdings Inc
World Travel Holdings specializes in selling dream vacations to millions of customers and is one of the nation’s largest distributors of cruises. Our team is known for putting our customers first and delivering a remarkable experience with every interaction. Many of our employees refer to World Travel Holdings as a family and embrace our Core Values of Passion, Pride, Teamwork and Velocity. In fact, we have been named Achievers “50 Most Engaged Workplaces" since 2011. More than 80% of our employees work from home and we are consistently recognized as an industry leader in remote employment. That is why FlexJobs named us in its Top 100 Companies for Remote Jobs for three consecutive years. We are also privileged to have received prestigious awards and top honors from the largest cruise lines including Carnival, Royal Caribbean, Norwegian and Celebrity, just to name a few. Our status as a powerhouse in the travel industry has also been acknowledged by leading publications such as Travel Weekly’s Power List every year since 2007, and the Gold Travvy for Best Large Retail Agency by TravAllianceMedia. We have acquired these by the success we have had in owning and operating more than 17 brands like CruisesOnly, Cheap Cruises, LuxuryCruise.com, Vacation Outlet and Resort for a Day. The company markets and sells vacations on behalf of its more than 18 partner brands which are comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations — Priceline, BJ’s, Delta Airlines, Marriott, Hilton Grand Vacation Club and more. We also operate Dream Vacations/CruiseOne, a top-rated travel agency franchise, and a villas division comprised of Villas of Distinction, VillaRental.com and Jamaica Villas by Linda Smith. Offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England.
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Job description

Overview:

World Travel Holdings is seeking a Franchise Sales Support Lead for its B2B division--- Dream Vacations and CruiseOne. In this functional lead role, you will provide sales management and administrative support to the franchise recruitment team. The ideal candidate is an excellent communicator, analytics and solutions oriented. 

 

About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.

Responsibilities:
  • Sales Strategy Development: Assist in developing and implementing sales strategies to drive revenue growth and achieve sales goals.
  • Administrative Oversight: Manage administrative tasks to ensure efficient office operations and provide support to the team as needed.
  • Training and Development: Identify training opportunities to enhance the skills and performance of the team.
  • Performance Monitoring: Complete call monitoring, analyze sales metrics and administrative efficiency to pinpoint areas for improvement. 
  • CRM Tool Management: Utilize Sugar or other CRM tools to optimize lead management.
  • Reporting and Analysis: Prepare reports on sales performance and administrative operations for Leadership.
  • Collaboration: Work closely with other departments, such as marketing and training, to ensure alignment and effective communication.
  • Problem Solving: Address challenges faced by the team and implement effective solutions.
Qualifications:
  • Strong leadership and interpersonal skills
  • Excellent communication skills both verbal and written
  • Proficiency in sales techniques and administrative processes
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and priorities effectively
  • Proficient with MS Excel and CRM tools

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Dynamics CRMSales StrategySelling Techniques

Other Skills

  • Problem Solving
  • Analytical Skills
  • Administrative Functions
  • Microsoft Excel
  • Social Skills
  • Time Management
  • Communication
  • Leadership
Are you interested?

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