Match score not available

Senior Product Manager- Platform

extra holidays - extra parental leave
Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

7 years of Identity and Access Management experience, Experience managing a product team with engineers, Technical acumen in software solutions, Agile methodologies understanding.

Key responsabilities:

  • Manage a scrum team of engineers
  • Own execution of new system capabilities
  • Develop user empathy through research
  • Work cross-functionally with various teams

ShipBob logo
ShipBob Scaleup http://www.shipbob.com
501 - 1000 Employees
See all jobs

Job description

As a member of the ShipBob Team, you will... 

  • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
  • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
  • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in India

Role Description:

As a Senior Product Manager on the Platform team, you will help take ShipBob’s Identity and Access Management capability and ShipBob’s Public API offering to the next level. You will be responsible for bringing new features and optimizing existing features to achieve better merchant experience. 

This role is for someone who is highly systematic and loves establishing success metrics. In Product, we believe in being outcome-driven and testing and measuring everything so we can collectively take ownership of our results. This role reports to Director, Software Development. 

What you’ll do:

  • Manage a scrum team consisting of 5+ engineers. 
  • From concept to launch, own the execution of new system capabilities. 
  • Develop a deep level of user empathy through product data, competitive analysis, and user research. 
  • Convert feedback from customers and stakeholders into simple and effective features. 
  • Know the success metrics for your product area and build the tracking plan to support it; understand and communicate how the work that you’re prioritizing is helping deliver those metrics. 
  • Work cross-functionally with marketing, engineering, design, legal, security, and senior leaders to rapidly execute and iterate. 
  • Conduct agile ceremonies with Engineering and Design teams. 
  • Organize high-velocity, predictable sprints. 
  • Mitigate risks and remove blockers for scrum teams. 
  • Ensure items in the backlog meet the Definition of Ready and see the work all the way through to the Definition of Done. 
  • Evangelize the product roadmap and ensure alignment between scrum teams. 
  • Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

  • 7 years of Identity and Access Management experience on User Management, Authentication and Authorization, Single Sign On, Know your Customer / Business, Role Based access Control, Multi Factor Authentication etc. 
  • Experience managing a product team with engineers and UX triad. 
  • Experience with data and optimization tools and designing experiments to optimize the conversion funnel. 
  • Technical acumen to facilitate the design and development of software solutions. 
  • A healthy balance of skepticism and curiosity. 
  • Ability to influence without authority. 
  • An acute understanding of the software development lifecycle and agile methodologies. 
  • Ability to work under deadlines in an ambiguous environment. 
  • Relentless user-centricity. 
  • A data-driven mindset. 
  • Excellent written and verbal communication skills. 
  • Nice to have: 
  • Developed product(s) related to Public Apis or Partner portals. Have understanding of API Management and versioning. 

Nice to have:

  • E-commerce experience.
  • CSM or equivalent scrum certification.

Perks & Benefits: 

  • Medical, Term & Accidental Insurance 
  • All Purpose Leave (casual & sick time): 12 days 
  • Earned Leave: 15 days 
  • Public Holiday: 12 days 
  • Generous Maternity & Paternity Leave 
  • Quarterly Wellness Day 
  • Work From Home Allowance 
  • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Curiosity
  • Collaboration
  • Communication
  • Problem Solving

Platform Product Manager Related jobs