Account Specialist 100% Remote

Who We Are: 

Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.  

Vori Health is looking for a highly motivated Account Specialist with a strong background in Data Analytics that will be responsible for transforming data into readable, goal-driven reports for continued innovation, client insights, and growth. This plays a critical role in analyzing clinical outcomes, operational data, ROI/savings data and success of marketing campaigns. The role also identifies additional data needs and sources of data that meet the business requirements. The responsibility of the Account Specialist will also include development of dashboards and scorecards, with a high level of communication skills to present to internal key stakeholders. 

What You’ll Do: 

• Essential Functions: 

  •  Collaborate within Account Management team, Sales and Marketing to analyze large data sets and prepares visuals and dashboards 

  •  Work with a client book of business as their main contact managing those relationships 

  •  Use dashboards to identify business insights and trends 

  •  Create and maintain documentation related to data analysis, data models, and data mapping  

  •  Ensure timeliness and quality of deliverables to Clients, Account Management, Sales and Marketing teams 

  •  Identify additional data needs and sources to grow the business 

  •  Identify opportunities for improvement of processes and supports process improvement efforts and creates and maintains accurate procedure documentation 

  •  Analyze and identify data quality concerns and collaborate with internal business partners to correct data quality issues and facilitate a resolution between technical, business, and other stakeholders 

  •  Collaborate with Product and Data teams to build out additional reporting to include in client facing reports 

  •  Embody Vori Health’s core values 

• Supervisory Responsibilities 

  •  None 

• Perform other projects and duties as assigned 

Who You Are 

• Required:  

  •  1+ years' experience in data analytics and Healthcare Benefits 

  •  Proficiency in the following:  

  •  Microsoft Office especially Excel and/or Google Sheets 

  •  BI tools such as Thoughtspot, Tableau, Looker, Sigma, etc. 

  •  Technical tools and platforms relevant to the industry (CRM systems 

  •  Proven experience in compiling and analyzing data 

  •  Experience working directly with clients 

  •  Experience managing client relationships for ongoing success 

  •  Basic knowledge of statistical analysis techniques 

• Nice-to-Haves: 

  •  Strong analytical and problem-solving skills 

  •  Ability to work both independently and part of a team 

  •  Detail-oriented with a high level of accuracy in work output 

  •  Ability to manage multiple projects and priorities simultaneously 

Work authorization/security clearance requirements: 

• Authorized or able to provide required documents to work in United States or Canada.  

Physical Requirements/Work Environment: 

• Remote work environment.  

•  While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.  

•  Specific vision abilities required by this job include close vision requirements due to computer work.  

Company Benefits

At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:

• Competitive Salary: We offer competitive pay based on experience and the value you bring to the team.
• Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company.
• Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
• Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
• Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance.
• Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
• Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education.
• Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family.
• Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs.

We’re committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!

EEO Statement: 

Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.