Job Description
Nemours is seeking an IS Business Applications Associate Analyst (Hospital Billing), to join our Nemours Children's Health team.
This is a Remote position supporting Epic's Hospital Billing Application. Hospital billing and/or professional billing experience preferred. Epic application support experience preferred.
This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS business and clinical applications, and the electronic medical record. Associate Analysts participate in building, testing and validating new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with healthcare applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator, and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data systems risks.
- Achieve and maintain application specific certification in accordance with vendor requirements.
- Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS business and clinical applications, and the electronic medical record.
- Conduct workflow analysis and assess need for workflow redesign and process improvement.
- Assist in configuring healthcare applications to meet the requirements of end users while maintaining and promoting enterprise standards.
- Participate in the evaluation, testing and validation of new release and upgrade functionality.
- Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. May lead projects impacting multiple teams.
- Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
- Respond to assigned Service Now tickets within the defined timeframes.
Job Requirements
- Preferred 4 year degree or a 2 year degree with equivalent experience required.
- Internal Associates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
- Minimum of one (1) to three (3) years experience required.
- Minimum of 1 year experience in a healthcare setting preferred.
- Application specific certifications as required.
- Achieve and maintain one or more application specific certifications in accordance with vendor requirements.
- Prior electronic medical record experience preferred.
- Hospital billing and/or professional billing experience preferred. Epic application support experience preferred.
About Us
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .
