Retail E-commerce Coordinator (Remote)

We’re Looking For A: Retail E-commerce Coordinator who will be responsible for managing product shipments, monitoring customer feedback, and ensuring the smooth execution of promotional campaigns. Additionally, you will be responsible for maintaining inventory records, creating and optimizing product listings on Amazon, and overseeing promotional activities.

Location: Remote, HQ in Woodland Hills CA

What You’ll Be Doing:

• Create and Manage product shipments, overseeing the entire process from Golden Bolt to Amazon. Continuously monitor for any discrepancies and collaborate with the Amazon and warehouse teams to identify and resolve any issues that may arise.
• Monitor and review customer feedback and reviews, promptly reporting matters requiring escalation to the Account Manager.
• Generate and submit twice monthly sales reports to the accounting department as necessary. Collaborate with the Account Manager to address any emerging issues or discrepancies.
• Create and modify product listings on Amazon as assigned, ensuring accuracy and completeness.
• Develop and execute coupons and promotional campaigns as instructed, and subsequently report on their performance.
• Continuously monitor new competitor products and resellers in the market, staying informed about emerging trends and changes in the competitive landscape.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• High School Diploma or equivalent required, Bachelor's degree in Business or Marketing preferred
• 1+ years in eCommerce with Amazon experience, or similar job function 
• Possess strong analytical and problem-solving skills.
• Capable of effectively collaborating with cross-functional teams.
• Skilled in multitasking and managing multiple projects concurrently.
• Proficient in utilizing relevant tools and technologies. (Microsoft Excel, Word, Power Point)

Golden Perks & Benefits: 

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date. 
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career. 
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career. 
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development. 
• Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs. 
• Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded. 
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees. 
• For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym. 
• Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.

The base salary range is $21-$28, plus annual & monthly KPI bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. 

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

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