Junior E-commerce Merchandiser

Swoon was founded in 2012 with a mission to create distinctive designs that owners will

want to keep forever, and a lofty goal to spark home obsession everywhere.

We’re an online-only furniture brand that’s making a digital experience better than a store. We design original pieces in-house and our innovative NPD process discovers the next trend, fast. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially, quickly. Our business model cuts out expensive overheads like shops and overstocked warehouses, which means our prices are affordable too.

Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started…

What we’re looking for

This job isn’t for everyone, or just anyone. The pace is fast, expectations are high and resources are always constrained. We are building a beloved brand that’s trying to do the right thing by all of its stakeholders and engaging content and immersive experiences are central to this strategy.

You’ll be managing multiple work streams including the creation and publication of content, stock management and product merchandising. You’ll be building web pages, proofing page designs and blog articles as well as ensuring the site is fully optimised for product discovery, conversion and SEO.

You’ll need to take ownership and be proactively testing new ideas, improving our processes, optimising productivity and convincing people to come along for the ride even when it’s difficult. You’ll persuade, nag, cajole and generally do what is needed to drive meaningful change in our business. Working with a lean but capable team of creatives, analysts and operators you'll need to pack a big punch; demands will be super stretching, the pace will be fast and delivery will be critical.

You’ll work with fantastic colleagues, have many adventures and learn more about running a business, embedding a culture and changing an industry than you thought was possible. You will report to the Product Manager and work closely with a highly engaged senior management team.

Requirements

Requirements

• You’re able to manage and self publish content across a variety of digital platforms.
• We use Magento, Fredhopper, Akeneo, Orderhive and GA to just name a few. Experience here is advantageous.
• You’re a proper whizz with spreadsheets and formulas (Excel or Google).
• You have a solid technical background and understanding of site processes.
• You’re obsessed with detail and have excellent proofreading skills.
• You have a good knowledge of SEO best practices.
• You’re ambitious, you want to create something remarkable.
• You’re passionate about experimentation and curious about new mediums.
• You’re versatile, flexible and aren’t afraid to get your hands dirty.
• You see problems, take responsibility and drive meaningful change.
• You’re focused on results. (we’re not fans of micro-management)
• You get things done in a way that takes people with you.
• You have a genuine interest in this category and a keen eye for what’s desirable.
• You have a passion for finding new and better ways to do things.

Responsibilities

• Building web pages for new product launches and product categories.
• Optimising our website to improve product discovery and the user experience.
• Ensuring SEO best practice to increase organic visibility
• Liaising with Operations to ensure the smooth representation of stock on/off site.
• Championing the Swoon brand look and feel across the business.

• Measuring and optimising performance, and reporting results and recommendations to the senior management team.

Benefits

Benefits

Upbeat, ambitious and collaborative – that’s us. We’re a lean team of 30, so if you relish responsibility and like to impact an outcome, we’re the place for you. We’ve made flexible working a permanent thing. Right now, the team works from home but we’re open to what people might need in the future. We hold weekly day workshops in London and if the team wants to get together in a co-working space, that’s fine too.

We have a wide range of perks and benefits including:

• Competitive salary
• Share options programme
• Wellbeing allowance
• Pension scheme
• Private medical cover
• 25 days holiday plus bank holidays
• Your birthday as an additional day off
• A day off for volunteer/community work
• Free furniture on each anniversary of employment
• Increasing holiday allowance with tenure
• Discount for you, your friends and family

Liked what you read and keen to join us? Send us your application and we will get in touch very soon!

You'll find everything you need to know about our Privacy policy at https://www.swooneditions.com/privacy please have a read before applying for this role.