Supply Acquisition Manager II

About Hipcamp

Over the past decade, Hipcamp has unlocked access to 5 million acres of private camping around the world. In addition to hosting over 120k campsites you won’t find anywhere else, Hipcamp also has the best collection of bookable tent, RV and cabin sites for all camping styles. Each year, Hipcamp helps millions of people happily sleep under the stars, boosting local economies and biodiversity along the way. Everything we do is guided by our belief that getting outside is good for the health of people and the environment. Our culture is built on a deep and genuine commitment to helping people connect with the outdoors. Hipcamp is also backed by top tier investors including Andreesen Horowitz, Benchmark, Bond Capital and Index Ventures.

About The Role

In this role, you will be responsible for growing the Hipcamp Host Community in your geographic region through daily engagement with farmers, private landowners and Hosts. Hosts are at the core of our community, and helping more landowners discover and sign up for Hipcamp is your mission. In this role you will identify, qualify, sell and onboard landowners in your region, owning a pipeline of hundreds of leads and accelerating the lifecycle from lead to Hipcamp Host. You will be responsible for reaching out to and onboarding new Hosts, identifying opportunities to add properties in specific areas, and reaching out to both commenced and potential Hosts to educate them on Hipcamp, help onboard them onto the platform, and ensure they are set up for success.

What Success Looks Like

• You grow the Host Community in your region by introducing prospective partners to the Hipcamp platform and facilitating their onboarding.
• You are comfortable with and excited about a high volume role because you know that the more people you talk to, the more Hosts will join the Hipcamp Community.
• You approach every conversation as an opportunity to get to know someone.
• You use data to understand the types of Hipcamp Hosts who perform best in your region so you can bring more of them onto the platform and into the Hipcamp Community, and so that you can work with the Hosts in your region to ensure their success.
• You use data to create and execute workflows that enable you to share your learnings with the rest of the Hipcamp Team, sharing information on and feedback from the Host Community in your region meticulously and regularly.
• Develop a meaningful understanding of your markets and market dynamics (seasonality, demand patterns, pricing, Host personas, points of interest, etc.).
• You ensure that Host listings (descriptions, photos, rates, and availability) are optimized to maximize Hipcamp customer conversion and provide great experiences.
• You work with Hosts to secure additional inventory and availability to prepare for high demand and peak season periods to maximize their earning potential.
• You're methodical and accurate, but you execute with urgency and roll up your sleeves to get the job done.
• No task is too small for you as you’re solely focused on growing a thriving Host community in your region.
• When you see an opportunity, you go for it. You know that your, and the company’s, success is tied to operating in a highly-collaborative way.
• You partner with others in the Ops organization, Support, Marketing, Product, Engineering, and Analytics teams in order to coordinate, execute, and learn faster.
• You know that we’re stronger working together as a team.
  
  

What Sets You Up For Success

• 2+ years of Customer Success, Sales or Account Management experience.
• You bring energy and hustle to your roles, and don’t limit yourself to “how things have always been done”. You carve new paths to prove that there’s a better way.
• Propensity to ask insightful questions, conduct thorough research, and understand both high-level strategy and ground-level tactical needs.
• You excel at developing and maintaining relationships with different types of people.
• Ability to analyze Hosts performance, identify opportunities and execute meaningful action plans based on the data.
• Strong aptitude to effectively prioritize work and focus on achieving clearly defined goals.
• Ability to effectively communicate across diverse demographics and through a variety of communication channels including, email, phone, in person, and text.
• Familiarity with CRMs or a willingness to learn.
• Proficiency in Business Intelligence tools (e.g. Amplitude, Looker), Excel, Asana, Google Suite.
• Strong communication skills, both written and verbal.
• Comfort working in a fast-paced and dynamic startup environment.
• Comfort collaborating with a distributed team.
  
  

About Our Work Environment

Compensation will be a mix of salary and stock options. It will be highly competitive compared to similar-stage companies and based on location.

Health is essential to happiness. In addition to full health insurance, all team members receive $1K in Hipcash because we believe getting outside is excellent preventative medicine in addition to increasing your creativity, lowering your stress, and making you an overall more awesome human.

We focus on results, not hours. We believe that clearly defined goals combined with great people, empowerment, and autonomy create the best results. We feel confident that inclusive and diverse teams working on an important cause can accomplish extraordinary things.

Hipcamp is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.