Growth Product Manager

What we do

At Perlego, there are almost 100 of us working hard to make education accessible to all. We believe access to good quality affordable learning unlocks potential. Knowledge should be more accessible, not locked behind sky-high price tags.

Over the past 7 years, our goal has been to support students across the UK & Europe to access quality books. We've just closed a $20M funding round, to continue our current ambitions of 1) expanding our support to students globally, specifically looking at the US and 2) building a product that goes beyond the book, a platform that helps students study smarter and more effectively.

How we work together
We work in a matrix structure and we organise ourselves into cross-functional tribes working together on common goals, with each tribe focusing on a specific domain and including all the necessary roles and skills to deliver on our objectives As a Product Manager, you will be joining one of our product squads and own a critical journey point for our core product, delighting customers and achieving company objectives and goals.

What we're looking for
A result-driven PM to own our subscription experience, drive product growth and improve overall business and customer outcomes. You'd have proven experience and results with: - pricing, plans and promotions, retention and reactivation. You’ll be working within a core product tribe/domain, whose goal is to offer users a premium subscription experience that exceeds expectations, using innovative technology to drive longer-term retention.

What you’ll do

• Gain a deep understanding of our products and customers, build empathy with users and develop continuous discovery and delivery practices in your squad.
• Plan and execute robust pricing models, subscription plans, and other revenue streams to increase conversion rates and customer lifetime value, reporting on performance against agreed targets.
• Leverage data insights and customer feedback to identify and implement churn reduction interventions
• Work with other Product Managers to implement product strategies, scoping and prioritising activities based on business and customer impact.
• Own and drive the squad’s vision and execution across monetisation and retention strategies
• Lead your squad from idea to launch. Oversee the development process and ensure quality, usability and reliability standards are met, financial quality and viability requirements are met and releases are smooth and frequent.
• Maximise the impact of the work you and your squad are doing by driving go-to-market activities, collaborating other tribes and squads as well as external partners and providers.
• Define, monitor and analyse metrics for launched initiatives; sharing findings to help grow a data-driven mindset in the team.
• Advocate for Perlego’s mission and objectives, ensuring your squad is aligned and focused on the most impactful initiatives. Foster a culture of impact, performance, inclusivity and happiness in your squad.
• Clearly communicate product plans, benefits and results to your squads and the wider company, creating buy-in with key stakeholders.
• Act as a product evangelist, promote product management best practices and help scale the product team and discipline at Perlego.

Requirements

Who you are

• A confident Product Manager 🚀 - Capable of formulating and advocating for a clear, impactful product strategy and roadmap, and working with a cross-functional squad to deliver on it. You have 3+ years of experience in product management, with a strong focus on growth, monetization, and LTV
• Proven track record of driving user acquisition, retention, and monetisation in a fast-paced, tech-driven environment.
• Always working at the intersection of business, technology and user experience ⛳️ - You have proven ability to build empathy with users and shape user centric experiences, and you are constantly looking to refine your instincts through user feedback and data insight. You partner with experts in the company to make informed technology and scope trade-offs to maximise value.
• A user-centric product manager- You utilise both quantitative and qualitative data to inform and guide product decisions, but the core to your work is user centricity, ensuring that we deeply understand our users wants, needs, and pains in and out of our products.
• A highly collaborative and trusted partner 🤝 - You are team-oriented and believe that building an engaging subscription experience is a collaborative endeavour. You have a track record of driving impact and execution in a cross-disciplinary team, by building positive relationships and giving others the space to contribute at the right time. You contribute to a healthy, safe and productive team environment through empathy, integrity and inclusivity.
• A reliable and result-driven problem-solver 🧠 - You leverage data to identify opportunities, guide decision-making and shape outcome-driven solutions, in alignment with company objectives. You approach problems with a solutions mindset, thinking both critically and creatively, balancing innovative ideas with reality, resources and business needs. You work hands-on and have a sleeves-rolled-up mentality.
• An effective decision-maker ✅ - You can make hard trade-offs and prioritisation decisions between high-value items within given objectives. You can communicate your decisions effectively and manage stakeholders’ expectations. You are comfortable with uncertainty and can lead a team forward in ambiguous contexts, acknowledging what’s unknown but looking ahead and taking pragmatic action. You adapt to change with ease - testing, learning, and iterating to achieve optimal results.
• An exceptional communicator 📣 - You are capable of translating highly technical or complex matters into understandable stories. You are comfortable with both writing and presenting to get your ideas heard and get consensus from a variety of collaborators. You believe in radical candour and can give and receive direct feedback to help things progress efficiently.

It’s a plus if you have ⭐️:

• Experience working with Agile and/or Scrum
• Experience with user research and testing
• Familiarity (and experience working with) subscription model financial success measures such as Annual and Monthly Recurring Revenue, LTV, Customer Retention Rate & COGS
• Experience with Figma, Miro, Jira, Amplitude or other relevant tools
• Experience working in higher education or publishing domains, ideally Ed-Tech experience
• Experience working in a matrixed organisation

What success looks like for this role in 12 months

• In 3 months, having developed a full understanding of Perlego’s strategy and ways of working, you will have ownership of your squad’s roadmap and you will have started working with your squad to deliver against it.
• In 6 months, you will have started working optimally with your squad, and have had an impact on tribe objectives through your roadmap.
• In 12 months, you will be consistently delivering high-impact solutions and driving subscription & retention results with a fully functional, efficient, and satisfied squad.

Benefits

🌈 Benefits include:

✨Compensation

The salary available for this role is £64,000

Why should you work at Perlego?

Want to learn more about how we’re making learning accessible? Check out our latest impact report

🏠 Flexible

We operate a flexible hybrid working environment. If you’re based in London, we’d like to see you in the office twice a week, if you’re outside of London we’d like to see you at least 6 times a quarter (hopefully at our quarterly socials 💃). If you’re looking for a 100% remote role, this one is not for you. At Perlego, we empower you to work in a way that supports your needs and your life. We trust people to know what works best for them. Check out our Flexa profile to find out more.

🧠 L&D Budget

We value continuous learning and you will have a personal L&D budget for online courses, subscriptions or books not on Perlego.

🌱 Unlimited Coaching Opportunities

Unlimited access to MoreHappi, an on-demand professional coaching platform to offer all employees access to unbiased and professional coaching opportunities.

🤓 Learning Time

All employees have dedicated Learning Time to focus on new skills, projects or interests that lay outside of their day-to-day job, including Hackathons which bring our entire Engineering team together to work on exciting projects.

🌴 Work-Life Balance

Everyone needs a break, so enjoy 30 days off (incl. bank holidays) + 1 additional day annual leave for every year of service up to 35 days off (incl. bank holidays)

🛐 Flexi Bank Holidays

We understand that not everyone aligns with the same calendar; we offer the flexibility to take your local country's bank holiday allowance for other religious or cultural days. e.g. switch UK Easter Bank Holidays Days for Eid celebrations

🗺 Work from overseas

We are also flexible if you wish to work remotely overseas for short periods of time, as long as you remain a UK tax resident

❄️ Office Reset

All employees can also enjoy the days between Boxing Day and New Year off, to reset and refresh for the new year - this is additional to your annual leave

🏖 Sabbatical

After three years there is an opportunity to take a 1-month unpaid sabbatical, and after five years there is an opportunity to take a 1-month paid sabbatical

💛 Personal Days

Life happens and we want you to be able to use your annual leave for resting, relaxing or taking time out to do something you love! We offer 1 additional day a year for life events (your wedding, relocation, moving house, or a child starting school).

🍏 Health & Wellbeing

We want everyone to feel healthy and happy, so we offer private medical insurance via Vitality.

💭 Mental Health

All employees get access to therapy and counselling through Vitality

🚲 Cycle to Work Scheme

We're committed to building a sustainable business, so we encourage cycling to work. Perlego will buy your bike of choice, which you'll pay back over 12 months.

🎉 Social

We're a tight-knit bunch who enjoy our time to play. We have regular social events and activities for everyone - everything from white water rafting to board game nights.

🍼 Family time

We believe family is really important; we offer new parents a competitive matched parental leave as well as a phased return to work from extended leave.

👼 Workplace Nursery Benefit

We want to support working parents and carers, so we offer a workplace nursery benefit scheme, helping our employees potentially save thousands of £££ against the cost of nurseries each year.

👋 Belonging at Perlego 🌈

We are an equal opportunity employer and value diversity of thought and background. ❤️ We are actively building a diverse team, so we strongly encourage applications from people of diverse age groups, people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds 📣 To enable an equitable experience for all and give you the best chance of success, if you have any specific requirements for any stage of the interview process, please let us know by emailing ben@perlego.com