Regional Sales Manager Opportunity
About the Role
The Regional Sales Manager is responsible for overseeing regional activities to maximize sales, ensure delivery of a positive customer experience, and minimize costs. Provide motivation, direction, and coaching to District Sales Managers to achieve superb execution of Company programs and objectives with successful compliance. The Regional Sales Manager reports into the Territory Vice President and provides direct management and oversight to District Sales Manager team.
Drive Sales
Achieve regional performance targets (e.g. Performance Plan Sales, ADS, UPTs, SPLH, Sales/SQ FT)
Ensure District Sales Managers have the ability to train Store Managers to implement In Store Presentation directives per Company policy and timelines, incorporating appropriate product flows and adjacencies based on individual store layout; follow up accordingly
Coach the District Sales Managers to enforce the execution of customer service programs and maintenance of Store Service Delivery Program to ensure an outstanding customer experience in each store
Utilize and analyze all business reports to identify ways to maximize region's performance, develop and oversee the implementation of action plans to achieve regional targets
Demonstrate Leadership
Consistently represent all Company directions and initiatives in all actions and communication
Develop District Sales Managers to assume responsibility of day to day district operations and to appropriately manage emergency situations
Communicate Company directives and expectations to District Sales Managers; assist District Sales Managers in the organization and prioritization of Company directives through effective project management; follow-up through performance management to ensure all deadlines are met
Develop People
Recruit and hire all qualified District Sales Managers to elevate the performance of the region
Lead District Sales Managers in all Store Manager hiring decisions
Ensure District Sales Managers are meeting the training and development needs of each Store Management team
Provide performance management to District Sales Managers, (e.g. timely feedback, corrective action, performance appraisals); oversee the performance management of Store Managers
Develop District Sales Managers in all areas of the business through store visits, coaching and consistent feedback
Manage the Business
Manage controllable expenses for region (e.g. payroll, supplies, etc.)
Identify inventory/merchandise opportunities through detailed analysis of key business reports and district/store visits; take appropriate action to meet the inventory needs of the region
Ensure implementation of loss prevention practices to safeguard region and Company investments while reaching region shrink targets
Analyze District Sales Managers' schedules on a weekly basis to ensure they make the best use of visits to their stores in order to maximize region profitability
Identify business needs within region and schedule travel accordingly
Qualifications
Bachelor's degree required
Minimum of 5 years of multi-store management at a senior level, or equivalent experience
Ability to lead/supervise and motivate associates at both store and district management levels
Ability to communicate effectively through both written and verbal formats
Sound understanding of mathematics and strong reading comprehension skills
Ability to analyze sales reports and strategically problem solve
Ability to stand during scheduled shifts
Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
Ability to operate POS system
Extensive travel required
Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.
Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.
Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.
*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.
Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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