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IT Support

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

South Africa

Offer summary

Qualifications:

3+ years of systems administration experience., Proficiency in UNIX/Linux and Windows., Strong skills in Shell Scripting and PowerShell., Knowledge of cloud computing platforms..

Key responsabilities:

Provide remote administration and support.
Manage and maintain virtualization and server environments.

Employer of Record South Africa Human Resources, Staffing & Recruiting Small startup https://employerofrecordsa.co.za/

2 - 10 Employees

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Job description

Are you ready to deliver exceptional IT support to customers across the globe?

We are bold, forward-thinking innovators who create solutions that empower businesses. As an IT Support Engineer within our Managed IT Services group, you'll play a pivotal role in ensuring the success of our customers' IT systems and their business continuity policies.

What You'll Do:

Provide remote administration and support for production IT deployments.
Manage and maintain:
- VMware ESXi and/or Microsoft Hyper-V environments.
- Citrix Administration.
- Cloud Computing platforms (Oracle Cloud preferred).
- Windows Server (2016-2022) and Windows Workstations (Win7-Win11).
- Windows Administration (Active Directory, DNS, DHCP, Group Policies, WSUS, etc.).
- Windows SQL.
- RedHat Linux (7-9) and other compatible Linux distributions.
Apply networking expertise in areas like VLANs, subnets, routing, and firewall policies.
Collaborate on problem-solving, troubleshooting, and documentation to support customer success.

What We're Looking For:

3+ years of systems administration experience with UNIX/Linux and Windows platforms.
Proficiency in Shell Scripting on UNIX/Linux and Batch scripting/CLI/PowerShell on Windows.
Strong analytical skills, with familiarity in problem analysis and troubleshooting methodologies.
A passion for helping customers resolve technical challenges.
Ability to document processes and share knowledge effectively.
Excellent communication skills, with fluency in English (preferred as a first language).