JR User Experience Designer - Remote US

TREND Health Partners, tech-enabled payment integrity company. Our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows. 

Joining TREND Health Partners means becoming part of a dynamic, growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more.

The Jr User Experience Designer’s primary responsibility is conducting user research and designing user interfaces. This role will spend about 60% of their time on user research and 40% of their time on design tasks. This role requires a strong foundation in UX research, interviews, usability testing, and design skills.  

Role and Responsibilities 

• Conduct user research, including interviews and usability testing, to gather insights and understand user needs.
• Perform various types of user and usability testing to evaluate and improve designs.
• Create wireframes and different fidelity designs to visualize and iterate on design concepts.
• Collaborate with cross-functional teams to ensure designs align with user needs and business goals.
• Utilize a third-party user research platform to obtain user feedback.
• Utilize Lucidspark for collaboration and other needs.
• Utilize Figma to create and refine design assets.

Qualifications

• Bachelor's degree in UX Design, Human-Computer Interaction, or a related field.
• 1-2 years of experience in UX design or a related role.
• Strong communication and collaboration skills.
• Attention to detail and a passion for creating user-centered designs.
• Proficiency in UX research methodologies and techniques.
• Experience conducting user interviews and usability testing.
• Ability to create wireframes and different fidelity designs.
• Intermediate to advanced experience in Figma.
• Intermediate to advanced experience using user research platform such as Lyssna, UserTesting, Maze, etc.
• Basic understanding of design systems.

Preferred Skills

• Experience working in the healthcare industry.
• Experience working with complex systems that are data heavy.
• Basic understanding of HTML, CSS, and JavaScript.

Mental and physical demands

• This position will be exposed mainly to an indoor office environment and will be expected to work in or around computers and printers.
• The nature of the work is sedentary, and the employee will be sitting most of the time.
• Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day.
• Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day.

 Related duties as assigned

• This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position.
• Consequently, employees may be asked to perform other duties as required.
• Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information. Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.