Inside Sales/Proposal Follow Up Specialist at T3 Services Group

Currently operating in 4 states and supporting 7 locations, T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. Are you ready to transform the trades? Apply today!

The Good Stuff:

• Hourly Rate + Commission
• Work from home!
• Medical, Dental, Vision (Free medical plan option for employee)
• 401k with 4% company match
• PTO, Paid Holidays, Paid Parental Leave
• Company provided laptop, monitor, and headset.
• Schedule typically Mon-Fri, average 40 hours weekly 10-6pm; weekend and holidays may be required

Job Duties:

• Establish customer rapport to sell the right products and services
• Convert lost opportunities to sales from technicians’ invoices and sales representatives’ proposals
• Following up with customers who have outstanding plumbing, electrical, heating and cooling needs/estimates to get them on the schedule
• Get potential customers excited about the company and encourage them to spread the word
• Become an expert in your market area, know the customer needs
• Help set aggressive sales plans, propose expansions
• Completing all necessary paperwork
• Familiar with local codes and can speak to company product lines
• Develop key client relationships, negotiating and closing deals
• Participate in Nexstar training so that you grow and develop as a professional
• Maintain and update our customer database with complete and accurate information
• Be familiar with all resources available: financing, discounting, promotions, incentives, etc.
• Contact prospective customers via telephone, SMS (text), and email
• Conduct market research to develop warm leads
• Vet lead list for warm and cold leads and identify prospects that fit the target demographic
• Use product knowledge to showcase the solutions that our company can offer to prospects
• Upsell additional products as need arises
• Report weekly sales goals and objectives to Call Center Director
• Negotiate price with clients who are interested in making bulk orders

What you need:

• HS Diploma or GED
• Proven track record in sales, customer service, and persistent follow up.
• Experience working in the home services industry preferred
• Multitask by completing phone and computer work simultaneously
• Capability to type at least 40 WPM
• Proficiency with Microsoft Office or Google Suite
• Clear, kind, and energetic phone presence
• Ability to work fast paced and remain organized
• Must be a U.S. Resident