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State Farm Remote Customer Relations Representative - Team Member | WFH

Remote: 
Full Remote

Offer summary

Qualifications:

Strong written and verbal communication skills., Detail-oriented mindset with a proactive approach., Proficient in technology and computer systems., Team-oriented and collaborative spirit..

Key responsabilities:

  • Nurture and enhance relationships with clients.
  • Conduct thorough needs assessments for insurance products.
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2 - 10 Employees
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Job description

Job Overview

We are seeking a dedicated and personable Customer Relations Representative to join the esteemed team of a State Farm Agent. This remote position is ideal for individuals who are passionate about customer engagement and are committed to fostering meaningful connections. In this role, you will serve as a pivotal resource for clients, delivering tailored insurance and financial solutions to meet their diverse needs.

Key Responsibilities

  • Nurture and enhance relationships with clients, ensuring their satisfaction and loyalty.
  • Conduct thorough needs assessments to guide customers on suitable insurance products, empowering them to make informed choices.
  • Generate leads, coordinate appointments, and identify opportunities to offer customized services and solutions.
  • Collaborate with team members to guarantee a seamless delivery of services and an outstanding customer experience.

Required Skills

  • A strong desire to connect with individuals and offer unparalleled service.
  • Excellent communication skills, encompassing written, verbal, and listening abilities.
  • Detail-oriented with a proactive approach to addressing challenges.
  • Proficiency in learning and utilizing various computer systems.
  • Ability to thrive in a collaborative team environment.

Qualifications

  • A genuine passion for building connections and providing exceptional service.
  • Strong written and verbal communication skills.
  • A detail-oriented mindset and a proactive problem-solving approach.
  • Comfort with technology and computer systems.
  • Team-oriented with the ability to work effectively with colleagues.

Career Growth Opportunities

As a valued member of our team, you will have access to numerous pathways for professional development. We are committed to nurturing talent within our organization and providing the necessary resources for your career advancement.

Compensation And Benefits

  • 401(k) Plan: Prepare for your future with our retirement savings options.
  • Competitive Pay: Enjoy a base salary complemented by potential commissions and bonuses.
  • Paid Time Off: Benefit from vacation and personal/sick days to promote a healthy work-life balance.
  • Flexible Hours: Adjust your schedule to better fit your lifestyle.
  • Growth Opportunities: Unlock your potential with clear advancement paths within the organization.

We invite motivated individuals who are ready to excel and contribute to our mission of exceptional service to apply. This remote role allows you to leverage your skills in a supportive environment while impacting customers positively.

Employment Type: Full-Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Needs Assessment
  • Detail Oriented
  • Creative Problem Solving
  • Relationship Building
  • Listening Skills

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