Account Manager

Location: Home Counties area (travel across Home counties and into East London required)

Role Purpose:
To maintain and maximise business opportunities across the full customer mix within the Home countries and East London territory to ensure business growth in line with European and Country strategy.

Accountabilities

• Develop and implement an area specific business development plan in order to proactively identify and target agreed growth and development opportunities.

• Maintain and develop relationships with existing & potential customers at all levels of the customer hierarchy, in order to provide support and develop awareness of the benefits and uniqueness of Interface’s products, services and offers/campaigns, and identify decision makers.

• Develop and implement plans and actions for identifying or reactivating customers and setting up new accounts

• Identify, monitor, report and record all sales opportunities in SalesForce (CRM) so that they may be converted into sales, to maintain and improve market share.  

• Collaborate with colleagues with integrity on projects which are interconnected across territory lines, support each other and communicate proactively to ensure Interface is in the best position to win business.

• Sell and influence the sale of Interface products and services within pricing guidelines and monitor sales levels to ensure business mix whilst ensuring billings targets are reached or exceeded.

• Identify market and competitor information and feedback to the business in order to ensure market requirements and competitor developments are incorporated into marketing and NPD plans.

• Understand customer requirements for sustainability in order to spot opportunities for the sale of sustainable products and services and engage customers with our mission.

• Complete administration on time so that accurate analysis reports can be prepared for use in measurement of progress and forward planning.

Scale & Scope  of the role

• Projects with long lead times, can be up to 18 months
• Mixed customer base (Contractors, Specifiers, End User, Main Contractors, Project Managers, Quantity Surveyors)

Knowledge, skills and experience

• Experience of selling interior products and/or B2B industry experience, for example in a specification role
• Experience of project long-term selling cycles

• Evidence of success in business development in a target driven field sales role
• Team player
• Full driving licence
• Computer literate (to include excel)
• Entrepreneurial profile: High motivation, dynamism and autonomy to develop own business on own territory, with methodology and constant focus.
• A natural networker, at ease with building relationships at all levels, and identifying the decision makers
• A person able to grow the existing customers and conquer new customers