Retail Sales Representative

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Retail Sales Representative

Position Summary:

Join the Marucci team as a Retail Sales Representative in Florida! You will sell Marucci, Victus, and Lizard Skins products by identifying leads, educating prospects on products through calls, face to face meetings and presentations, and providing existing customers with exceptional support from beginning to end. You will be responsible for providing customers with answers regarding sales, products, timing, and the Marucci Sports company as a whole.

Position Responsibilities:

• Serves customers by selling products and communicates with customers and leads to identify and understand their product or service needs; identifies and suggest products and services to meet those needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Ensures customer satisfaction by ongoing communication and relationship management and resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of customers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Specific Knowledge, Skills or Abilities Required:

• Excellent sales and negotiation skills (Prospecting, Motivation for Sales, Meeting Sales Goals, Closing Skills).
• Proficient computer skills with the ability to learn new software.
• Advanced Training in recent sales techniques preferred.

Competencies:

• Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
• Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
• Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect. 
• Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
• Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
• Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

• Education:
  • Required Bachelor's degree in marketing, sales, business or related field.
• Experience:
  • Three to five years of related sales experience preferred.
  • Sports related experience preferred
  • This position requires 10% - 25% travel. Frequently, travel is outside the local area and overnight.

Work Environment and Physical Requirements:

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Note:

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.

Fox offers an excellent compensation package and wide-ranging opportunities for professional development.  Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching.  Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.

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