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Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands.
Founded in 1876, Henkel looks back on more than 145 years of success. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies such as Persil, Schwarzkopf and Loctite. Henkel, headquartered in Düsseldorf / Germany, counts among the most internationally aligned German-based companies in the global marketplace.
Our company purpose expresses what unites us all at Henkel: Pioneers at heart for the good of generations. We are a diverse team of around 48,000 colleagues worldwide, striving to enrich and improve life every day through our products, services, and solutions. Our Purpose is built from our roots and carries a long-standing legacy of innovation, responsibility, and sustainability into the future. Our shared values and Leadership Commitments guide our decisions and actions every day.
Imprint: http://www.henkel.com/imprint
Data Privacy: https://www.henkel.com/data-protection-statement-social-media
En Henkel, podrás contar con un sólido legado y posiciones de liderazgo en los sectores de la industria y el consumo para reinventar y mejorar la vida cada día. Si lo tuyo es desafiar el statu quo, únete a nuestra comunidad de más de 47.000 pioneros en todo el mundo. Nuestros equipos en Henkel Adhesive Technologies ayudan a transformar industrias enteras y brindan a nuestros clientes una ventaja competitiva en toda la gama de adhesivos, selladores y recubrimientos funcionales. Con nuestras marcas de confianza, nuestras tecnologías de última generación y soluciones revolucionarias, tendrás infinitas posibilidades de explorar nuevas vías y desarrollar tus habilidades. Crece dentro de nuestros negocios orientados al futuro y nuestra cultura empresarial diversa y vibrante, y encuentra un lugar que sencillamente es el que estás buscando. Todo ello con el fin de dejar tu huella para un crecimiento más sostenible.
Dare to make an impact?
Your Role
We offer you an exciting position working as Technical Customer Service Engineer, where you will be responsible for supporting and growing Metal Packaging Beverages & Food business in Global and local accounts through the MX territory.
Deliver added value to customers by developing know-how of the products and processes involved.
Analyze and determine the needs for Products and Technical Service required in the market and among customers, both preventively and correctively, through continuous visits to clients to build trust in our products.
Conduct audits to process to make recommendations of improvements. Introduction of actual and innovative products ensuring success in implementation.
Overall technical support to the market.
YOUR SKILLS
Bachelor’s degree in chemical engineering or other chemical related discipline.
Background in metal treatment is desirable.
Service attitude with the objective of providing customer satisfaction.
Strong sense of ownership, entrepreneurial spirit, and hands-on mentality
Experience in working effectively in cross-functional and international teams
Data analysis, desirable Six Sigma experience.
Up-to-date computer skills including strong literacy in Microsoft Windows, Microsoft Outlook, Excel, Word and PowerPoint
Advanced English
En Henkel venimos de una gran diversidad de trasfondos, perspectivas y experiencias vitales. Creemos que lo que hace únicos a todos nuestros empleados es el poder que llevamos dentro. ¡Pasa a formar parte del equipo y comparte tu singularidad con nosotros! Todas las solicitudes son bienvenidas, independientemente de los distintos géneros, orígenes, culturas, religiones, orientaciones sexuales, discapacidades y generaciones.
Required profile
Experience
Level of experience:Expert & Leadership (>10 years)
Spoken language(s):
Spanish
Check out the description to know which languages are mandatory.