Hubspot and E-commerce Manager

Job Title: Hubspot and E-commerce Manager

Company: GOTEAM

Location and Workplace: Philippines, Full Remote, Night Shift

Schedule: 9:00 PM - 6:00 AM

Salary: PHP 60-100K

Summary:

We are seeking a highly organized, detail-oriented, and innovative Hubspot and E-commerce Manager to oversee digital platforms and provide data-driven insights to optimize business operations. This hands-on role combines technical expertise in e-commerce management, system integrations, and data analytics.

About the Job

Key Duties:

Website Management & Maintenance

• Oversee daily management, maintenance, and updates of the company website.
• Ensure website functionality, performance, and security are optimized at all times.
• Collaborate with internal teams to manage web content updates and troubleshoot website issues.

Data Analytics & Reporting

• Analyze data from e-commerce platforms (WooCommerce, Amazon Seller Central, other third party marketplaces) and CRM tools (HubSpot).
• Develop dashboards and reports to monitor key performance indicators, including sales trends, customer acquisition, and conversion rates.
• Identify actionable insights to improve operations, enhance customer experience, and boost sales.

E-Commerce Platform Management

• Manage and optimize Amazon product listings, inventory, and performance strategies.
• Track website analytics using tools like Google Analytics to understand customer behavior and drive improvements.
• Ensure data accuracy and seamless integration between WooCommerce and QuickBooks for inventory and order management.

HubSpot CRM Optimization

• Oversee HubSpot ticket management and ensure integration with relevant systems for streamlined issue tracking and resolution.
• Audit and optimize HubSpot workflows to improve automation and customer engagement processes.
• Create reports to monitor sales team performance and customer lifecycle metrics.

Technical Operations & System Integrations

• Manage integrations between QuickBooks, WooCommerce, and other platforms to ensure automated syncing of orders, inventory, and data.
• Lead the evaluation and implementation of inventory management systems (IMS) to streamline stock control processes.
• Ensure the functionality and performance of Commercient or similar data integration tools.

Cross-Functional Collaboration

• Partner with sales, marketing, and customer service teams to align technical operations with business goals.
• Provide technical support for onboarding new employees.

Stakeholders: Internal teams including sales, marketing, and customer service.

Skills and Experience

Essential Skills:

• Proven experience managing e-commerce platforms (WooCommerce, Amazon Seller Central), website operations, technical integrations and CRM systems (HubSpot).
• Technical proficiency in QuickBooks and data integration tools.
• Knowledge of inventory management systems and e-commerce fulfillment processes.
• Proficiency in Google Workspace, advanced Excel, and SQL is a plus.
• Experience with automation and integration tools.
• Proficiency in project management tools like Monday.com
• Strong analytical skills with experience using data visualization tools

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, Data Analytics, or a related field preferred.
• At least 3 years of experience in managing e-commerce websites, CRM and data analytics

Your Benefits

• Company-provided laptop and an extra monitor for enhanced productivity and convenience
• Exceed Institute, Masterclass and GoTeam Cares program to help you navigate life and build a rich and connected family life
• Get HMO coverage from day one for you and a dependent, with P200K coverage, private room benefits, and P10K medication reimbursement for both. Extend this healthcare opportunity to up to four additional dependents, including your common law partner
• 24/7 access to counseling support for mental health through our Employee Assistance Program (EAP), helping you thrive amid parenting challenges, stress, or relationship issues
• Access to Salary Finance Platform for personal loans upon regularization, repayable via direct salary deduction
• P1,000,000 Life Insurance coverage for the Team Member
• Leave policy granting 10 days of annual leave, increasing to 15 days after one year
• Welcome gift on your first day
• Monthly Discover You lunch featuring CEO presentations, leadership training, and Values Awards
• Monthly gratitude celebrations and prizes, including Trivia, Talent Night, Personal Development, and Acoustic Nights
• Earn P10K employee referral bonus and a chance to win a trip for two (2) to Bali, Indonesia

Your Family's Benefits

• 24/7 access to confidential counseling support for mental health for four family members through our Employee's Family Assistance Program (EFAP)
• Free Telemedicine for four family member
• Personal invites for your family members to our monthly virtual events, with opportunities to win prizes

About Us

Company Name: GOTEAM

Achievements:

• Consistently raising the bar in employee engagement with an 85% score—leaving the global average of 23%, the US average of 33%, and even best practice organizations at 70% in the dust.
• Certified as a Great Place to Work for four years running—because when you’re great, you just keep proving it.
• Over 1,000 employees strong, with no plans to hit the brakes anytime soon.

Culture:

At GOTEAM, innovation isn’t just part of the job—it’s the job. We celebrate diversity, thrive on global perspectives, and create an environment where personal and professional growth isn’t a perk—it’s the norm. And that 85% employee engagement score? It’s proof that we’re not just ahead of the pack—we’re redefining the pack.

Mission:

Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.

Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.