Account Coordinator, Enterprise

An Exciting Opportunity: Join Us as an Account Coordinator!

Are you ready to elevate your career with us at LeadVenture? We’re on the lookout for an Account Coordinator to play a vital role in our client support and project management efforts. As an Account Coordinator, you’ll be the key point of contact, ensuring seamless communication between clients and our internal teams. Your mission? To deliver exceptional service and drive results for our clients!

Here's What You'll Be Doing:

• Active Communication: Participate in all internal and external calls, taking detailed notes and staying engaged on camera.
• Meeting Recaps: Send comprehensive meeting recaps, including action items and responsibilities.
• Ticket Management: Place and manage digital support tickets and emails, keeping track of website support ticket progress and providing updates to clients and Account Directors.
• Team Coordination: Work closely with internal support teams (Web, Creative, Digital, Media, Social) to ensure timely project execution.
• Audits: Conduct audits for websites, digital assets, and call tracking to maintain quality standards.
• Campaign Management: Organize and maintain the campaign schedule and planner, and traffic creative materials for clients.
• Creative Oversight: Proofread creative content and oversee its completion, managing email deployments with Firestorm, including small updates and list management.
• Execution Support: Assist with build execution and planning decks, sharing responsibilities with team members.
• Budget Management: Place budgets for projects and campaigns and provide out-of-office backup as needed.

You’ll Thrive in This Role If You:

• Have 2+ years of experience in account coordination or a related field.
• Are organized and detail-oriented, able to manage multiple tasks effectively.
• Excel in communication, both written and verbal, and can simplify complex ideas.
• Are a team player who enjoys collaborating with diverse internal teams.
• Have a proactive approach to problem-solving and client support.
• Are comfortable using digital ticketing systems and project management tools.

Employee Perks & Earnings:  

• Fully remote schedule.
• Full Coverage Health Insurance  
• Company 401K Match   
• Life Insurance (Basic and Voluntary Life)  
• Open & Flexible Vacation Policy (including Sick leave)  

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply! *This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington.
  

Who is LeadVenture?  

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including power-sports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5 Advertising, PSM Marketing, Monroney Labels and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. Our investors include the private equity firms True Wind Capital and TA Associates.  

This position will be supporting our Dealer Car Search brand. Dealer Car Search provides automobile dealers with a multitude of Web Applications to help them manage their dealership more efficiently and profitably. Including but not limited to: Dealer Website Management, Internet Advertising Management, Integrated Lead Management, Customer Relationship Management, Lead Generation, Inventory Data Management, Inventory Syndication, Inventory Turn Management, Reputation Management, Call Tracking Management, as well as, Value Added Inventory Merchandising Products and Services.  

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.