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Virtual Assistant and Admin Support for an Excavation Company in Australia (Home Base Part Time)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Experience in administrative support roles, Proficient in CRM and data entry, Strong organizational skills, Familiarity with ISO standards is a plus.

Key responsabilities:

  • Manage emails, calendars, and documents
  • Coordinate communication with clients and suppliers
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Job description

Administrative Support


  • Email Management: Organizing, filtering, and responding to non-critical emails; flagging important ones.
  • Calendar Management: Scheduling and managing appointments, meetings, and reminders.
  • Document Preparation: Drafting reports, presentations, and other business documents.
  • Data Entry: Keeping CRM systems, spreadsheets, and other records updated.
  • Operational Support Staff Coordination: Relaying messages, scheduling team meetings, and gathering project updates.
  • Supplier/Client Communication: Coordinating with vendors, clients, and service providers.
  • Policy Compliance Monitoring: Supporting adherence to ISO 9001, 45001, and 14001 standards by tracking and organizing documentation.

Human Resources Support


  • Recruitment and HR Support:
    • Candidate Screening Assistance: Help with casual driver phone screenings or managing responses to Seek advertisements.
    • Employee Engagement Initiatives: Coordinating the 'Best Photo of the Month' contest and collecting entries.
    • Onboarding Support: Preparing and organizing materials for new hires.

Marketing & CRM Support


  • Promodonna Call Log Management: Uploading Promodonna’s call logs into the ZOHO CRM and ensuring data accuracy.
  • Finding Awarded Projects: Using the BCI platform to identify awarded projects and forwarding relevant prospects to Promodonna for follow-up.
  • Social Media Management: Posting updates about company certifications, contests, and other achievements.
  • Marketing Campaign Support: Assisting with coordination of phone marketing or digital campaigns.
  • Content Creation: Drafting newsletters, posts, or email campaigns showcasing the company’s core values and milestones.

Reporting & Analysis


  • Performance Reports: Compiling regular updates on productivity, financials, and key projects.
  • KPI Tracking: Monitoring and reporting metrics like waste recycling, project completions, or marketing conversions.

General Assistance


  • Research Tasks: Finding tools, vendors, or resources for business growth.
  • Customer Support: Assisting with queries, complaints, or service follow-ups.
  • Expense Tracking: Organizing receipts and preparing expense summaries.
  • Process Improvement: Identifying and suggesting workflow efficiencies.



Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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