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Technical Writer

Remote: 
Full Remote
Experience: 
Junior (1-2 years)
Work from: 
Philippines

Offer summary

Qualifications:

Degree in Technical Writing or related fields, 1 to 2 years experience as Technical Writer, Strong analytical skills, Excellent grammatical skills.

Key responsabilities:

  • Document existing workflows
  • Work with teams to create SOPs
  • Maintain reports on team success metrics
  • Present information clearly
Vector Outsourcing Solutions Philippines logo
Vector Outsourcing Solutions Philippines SME https://www.facebook.com/VectorOutsourcingSolutionsPhil
51 - 200 Employees
About Vector Outsourcing Solutions Philippines
At Vector Outsourcing Solutions Phils. Inc, our mission is to establish ourselves as the ‘Best in Class’, in the delivery of healthcare management services and billing services. We handle each and every client as if they are our only client by providing individualized business plans and keeping the client informed of the ever changing healthcare industry. Our attentiveness to your billing, your practice needs and your path to success will exceed all expectations. We believe that our success can only be measured through the success of the medical practices we manage.We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and end up on top as we continue to expand.Vision:To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer serviceMission:To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovationValues:TransparencyHonestyAccountabilityTrustResponsibilityEfficiencyAdaptabilityInnovationRespect
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Job description

Salary: 40,000- 55,000 PHP/ month

Job Description:

  • Work with operations managers, team leads, staff to document existing work flow.
  • Document tasks and responsibilities of team members.
  • Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.
  • Work with Process QA managers to document optimized work flow.
  • Document and update standard operating procedures (SOP).
  • Determine the clearest and most logical way to present information for easy comprehension of process work flows.

Minimum Qualifications:

  • Consultancy basis minimum of 6 months consultancy contract subject for renewal
  • With a degree and/or certifications in Technical Writing, Journalism, Professional Writing, English Teaching, Communication Arts or Mass Communications
  • Should have a 1 to 2 years experience as Technical Writer
  • With strong analytical skills to understand and write functional documentation for new enhancements.
  • Excellent grammatical skills

Others:

  • Equipment/ company computer is provided

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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