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Lead User Experience Designer (Contract)

extra holidays
Remote: 
Full Remote
Contract: 
Fixed term
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

BS/BA or Advanced degree in a related field, 6+ years of UX experience, 2+ years in a digital-first agency or consultancy, Strong background in user-centered design methodology.

Key responsabilities:

  • Conduct user research and analysis
  • Lead experience strategy design and documentation
  • Ensure inclusive and accessible design
  • Collaborate with cross-functional teams
Accolite Digital logo
Accolite Digital Large http://www.bounteous.com
1001 - 5000 Employees
About Accolite Digital
Bounteous x Accolite is an end-to-end digital transformation services consultancy that partners with leading brands around the globe to co-innovate and drive exceptional client outcomes. We build digital solutions for today’s challenges and tomorrow’s opportunities through transformative products and experiences. Driven by co-innovation, high technical and domain expertise, and a commitment to global talent, we foster a culture of belonging, support, and growth, ensuring accountability and successful business outcomes. Our thousands of skilled strategists and technologists in the U.S., Latin America, Asia, Europe, and around the world shatter boundaries, obsess over outcomes, and forge the future. Our people, clients, and partners make Bounteous x Accolite exceptional.   We drive success for the world’s biggest brands with award-winning solutions: AI, Data, Analytics Digital Commerce Experience Innovation & Design Enterprise Digital Transformation Marketing Activation & Loyalty Digital Product & Platform Engineering Cloud Enablement & Modernization We collaborate with top tech leaders to pioneer solutions in a dynamic digital world: Adobe AWS Microsoft Salesforce Google …and more! Our SMEs tailor solutions to meet your industry’s unique needs and goals: Healthcare Financial Services Media, Entertainment, & Technology Travel and Hospitality Logistics Telecommunications Consumer Goods Retail Restaurant & Convenience Industrial & Manufacturing
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Job description

Bounteous x Accolite is looking for a seasoned Lead User Experience Designer with a passion for creative problem-solving and a proven ability to lead fast-paced and dynamic experience strategy and design engagements. Our ideal candidate is a naturally engaging storyteller who enjoys collaborating with cross-disciplinary teams to create meaningful experiences that users love and clients value. 

As a Lead User Experience designer, your desire to craft data-driven, human-centered solutions keeps you in the work, driving the experience strategy and quality standards from concept through execution. You will serve as a leader and mentor to colleagues working alongside you, helping them hone their craft while modeling behaviors that build trust and partnership with team members and clients.

Role & Responsibilities
  • User Research and Analysis:
  • Determine and conduct appropriate user research methodology (e.g. IDIs, focus groups, etc.) to understand user needs, behaviors, and preferences.
  • Create personas, user journey maps, empathy maps, etc.
  • Critique, analyze, and synthesize research findings that inform and apply to the experience design approach and solution.
  • Experience Strategy & Design:
  • Facilitate discovery activities with limited oversight such as workshops, stakeholder interviews, heuristic reviews, audits, competitive reviews, etc.
  • Articulate a clear experience strategy grounded in discovery outputs, research, business, and audience needs
  • Lead and create supporting deliverables and documentation including user flows, service blueprints, process flows, use case diagrams, wireframes, prototypes, etc.
  • Iterate on deliverables based on user feedback and/or usability testing
  • Content Strategy
  • Connect content strategy activities to demonstrable user, business, and brand value
  • Lead and create detailed content strategy deliverables with limited oversight, including governance models and workflows, content models, taxonomies, information architecture, relationship documents, content audits & inventories, and research findings.
  • Inclusive & Accessible Design:
  • Advocate for and implement accessibility best practices to ensure people with disabilities can access and effectively utilize websites & products.
  • Create content, websites, and products that are usable by the range of human diversity, regardless of age, culture, ability, gender, or other backgrounds.
  • User Testing & Analysis:
  • Plan and conduct appropriate user testing methodologies (e.g. usability testing, card sorting, content testing, preference testing, etc.) to gather insights on the user experience
  • Analyze results to inform approach, enhancements, and improvements.
  • Continually identify opportunities for optimizing the user experience by conducting feedback, iteration, and testing cycles.
  • Communication & Collaboration:
  • Active listener and insightful communicator with colleagues at any level to achieve desired outcomes and build strong alliances and relationships
  • Work closely with cross-functional teams, including developers, product managers, and stakeholders to bring designs from concept through implementation
  • Communicate design intent, ideas, and concepts effectively to both technical and non-technical colleagues and clients.
  • Team Excellence & Growth:
  • Contribute to the establishment of experience design standards, deliverables, and methodologies within the organization
  • Mentor junior team members to create polished deliverables, improve presentation skills, and guide career growth
  • Keep abreast of industry trends, best practices, tools, and emerging technologies in experience design
  • Contribute to our culture and atmosphere, ever-improving quality of work, and growth into the next generation of user experience designers

    • Preferred Qualifications
  • BS/BA or Advanced degree in Human-Computer Interaction, Library Science, Graphic Design, Information Systems, Computer Science, or equivalent work experience
  • 6+ years of experience as a UX professional; 2+ years at a digital-first agency or consultancy required 
  • Strong background in human factors, information architecture, and user-centered design methodology
  • Experience conducting stakeholder interviews, facilitating workshops, and presenting work to clients
  • Experience with responsive and mobile design, design systems, and accessibility best practices
  • Ability to work in a fast-paced, dynamic environment while managing multiple priorities
  • Effective communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships 
  • Proficiency in design and presentation software, specifically: Figma, Userlytics, Optimal Workshop, Adobe Creative Suite, and Microsoft Office

  • Preferred Qualifications:
  • Master's degree in Human-Computer Interaction, Library Science, or related fields
  • Background in taxonomy, Digital Asset Management IA
  • Experience with service design and/or dialog design 
  • Knowledge of Agile/Scrum methodologies

    • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.
    Are you interested?

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