Personal Support Manager - Temporary 1 Year Contract

Who We Are:

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager.  The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. 

This is a Temporary Full-Time 1 Year Contract position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

This position will be working out of our Waterloo, ON office. 

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Flexible work from home arrangements supporting employee work life balance
• Inspiring leadership and opportunities for professional growth
• Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
• Interprofessional collaboration with our Professional Practice Research & Education Team

Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

• Provides coordination, supervision, and coaching to the Community Support Workers in the field.
• Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
• Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
• Promotes and markets Community Health Services and maintains positive public relations.
• Provides active guidance for workplace Health and Safety.
• Performs other duties as required.

• Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
• 3 - 5 years of job-related experience or an equivalent combination of education and experience
• Registration with the College of Nurses of Ontario (CNO)
• Experience in a community healthcare environment considered an asset
• Experience in a formal leadership role considered an asset
• Proven computer skills, including email, word processing, work scheduling systems
• Thorough knowledge of case management skills and nursing processes and practices
• G or G2 Driver's license, access to a reliable vehicle, and proof of car insurance is required as some regular travel is required for this role. 
• Leadership and people management skills are an asset
• Excellent English verbal and written communication skills
• French language skills are an asset
• Current CPR Certification
• Clear Background and Vulnerable Sector Check

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.