Plumber Support Manager

Job Description

The exciting Plumber Support Manager role will identify key contractors within a specific region. This role educates contractors on how to increase their revenue with Rheem water heating products by utilizing the good, better, best approach. This role additionally provides support and ongoing training for contractors within the assigned region.

This position will serve our Water Heater Division and is field based within an assigned territory (Newburg Lower NY State, Port Jarvis NY, Newton NY, Rockland County NY, Staten Island), Central NJ (Edison, Newark). Preference based in the New York and New Jersey area.

Responsibilities

• Evaluate the needs and opportunities for contractors by developing a trusting relationship with the goal of introducing the value/benefit upsell approach of the Rheem product line.
• Participate in trade and industry events focused on demand generation
• Work closely with Sales team to meet Better Grade Mix and profitability goals and objectives
• Travel within region will be required. Car allowance program offered.
• Provide Voice-of-Contractor feedback to help product and sales teams better understand customer needs.
• Observes and enforces all safety and Company rules and regulations in the performance of duties.
• Responsible for Digital instructor led and in person training
• “training” plumbers in person and virtually

Qualifications

• Experience managing and working within a team-oriented environment
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Knowledge of water heaters, including their installation, service, and replacement.
• Ability to think both strategically and execute against day-to-day objectives.
• Minimum of 10 years of hands-on technical plumbing experience.
• Experience in a plumbing business.
• Plumber license.
• Ability to set up field trainings and regularly lift up to 90 pounds.
• Comfortable speaking and training in front of a large audience.
• Able to travel regionally and nationally 50-75%, when applicable per business and manager’s discretion.
• Must attend work regularly, per business hours and customer needs.

Pay scale for this role based in New York is: $79,200 - $134,600. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria. **

About Us**

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day.

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.