Customer Service & Administration Supervisor
Employment type: Full-time
Location: Remote - South Africa
Work schedule: Monday - Friday | Weekend work available if desired
As company, linked to Sustainability is looking for an enthusiastic and diligent team player to take on a new role in
the business.
Who Are We:
We are a metal recycling business, with a twist. One arm of the organisation is a traditional
scrapyard operating out in the UK, and the other is an innovative scrap metal collection
service for trade professionals and businesses. We do collections, and are already the
country’s largest doorstep service for collecting and recycling non-ferrous metals - and we’ve
only just started!
Who are we looking for?
As a small team, every employee truly counts so we’re looking for a star player to join our
squad.
This role requires regular contact with our customers and creating good relationships
on a remote basis, general administration and data entry. We are looking for a customer
service superstar, a data entry machine or an experienced account manager that takes
ownership of tasks and enjoys a diverse range of duties.
This role is currently shared among the directors of the business, therefore you will be provided
with excellent training and will continue to work alongside them on a regular basis.
Key responsibilities and duties:
● Regularly review our customers in the CRM and make contact where required
● Onboard new customers with data entry on multiple platforms
● Execute bulk communications via MailChimp and TextAnywhere
● Respond to inbound enquiries via phone and email
● Manage the customer locations map with daily updates being applied
● Collaborate with other departments to streamline operations and improve customer
satisfaction
● Support general operations in the business
Benefits
Why Us?
We are a small but mighty business making big waves in a multi-billion pound industry. We
pride ourselves on delivering truly innovative solutions to our clients blended with exemplary
customer service, with both arms of the organisation being rated five stars by its customers.
Our team is also small, but with rapid growth being recently achieved as well as a lot more to
come, this means there will be regular opportunities for growth, development and promotion.
We are looking for exceptional people to join us on a long-term basis and if you think you’re a cut
above the rest and want to work in a business that is moving mountains in its industry - then
we can’t wait to meet you.
Salary: R15 000 - R20 000 Per month (Depending on experience)
Full training provided
Huge growth potential
An opportunity to work in a company who are reducing the carbon footprint in the United Kingdom!
There is room to assist in lead generation/ sales & do weekend work to earn more money
