Implementation Engineer II

Description

The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers. 

This is a remote work from home position.

Requirements

• Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, ESRI, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
• Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
• Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.
• Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.
• Perform database schema changes to databases.
• Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
• Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
• Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
• Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
• Test new software functionality and bug fixes.
• Prepare and perform detailed 3-GIS product demonstrations.

Required Qualifications 

• Bachelor’s Degree in Computer Science, Geography, Engineering or related field
• Directly Applicable Years of Experience (Minimum):  3-5 years (Implementation SE Level 2)
• Advanced Knowledge of ESRI ArcGIS: Desktop and ArcGIS Enterprise/Server
• Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server)
• Ability to work on multiple projects simultaneously
• Exceptional customer service orientation
• Ability to prioritize tasks and switch tasks as needed per business needs

Preferred Qualifications

• Telecom Knowledge and Experience
• Proficiency with Database Programming (e.g.: Python Scripting)
• ESRI ArcGIS: Modelbuilder
• ESRI ArcGIS: Portal