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Implementation Engineer II

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Bachelor’s Degree in Computer Science, Geography, Engineering or related field, 3-5 years of directly applicable experience, Advanced Knowledge of ESRI ArcGIS, Proficiency in Windows Server and Database Management.

Key responsabilities:

  • Perform installation and configuration of 3-GIS applications
  • Troubleshoot client issues and provide technical support
SSP Innovations, LLC logo
SSP Innovations, LLC Utilities (Electric, gas & water) SME https://www.sspinnovations.com/
51 - 200 Employees
About SSP Innovations, LLC
SSP Innovations implements and integrates the full suite of Esri and SSP ActiveGIS products. Our focus is more than deploying your software. We work with you to assess your needs and then craft a solution that best fits your scenario. We do this based on a combined 400+ years of industry experience and award-winning services. SSP uses our deep domain knowledge of technology and workflow efficiencies to help you get more done. We take a systematic approach to implementing tried-and-true methods of assessing, evaluating, and forecasting your projects and processes. Then, by tying together an integrated workflow with your different job components, we help you unleash your real potential — through cost savings, greater efficiency, and improvements through post-completion analysis. SSP has the perspective of years of working with utilities, telcos, and pipeline operations of all sizes. This has shown us a number of common challenges. That’s why we have packaged the most popular solutions into convenient add-ons that help you maximize what you deliver your customers, thanks to strong reporting, management and insights. SSP publishes a monthly E-zine, the Energy Advisor. You can also find free videos, demos, ebooks, script downloads, case studies and more on our website. For more information please visit, http://www.sspinnovations.com.
See more SSP Innovations, LLC offers

Job description

Description

The 3-GIS Implementation Engineer provides support for the implementation and configuration of the 3-GIS application suite, ESRI ArcGIS server, 3-GIS Mobile application software for both internal and external customers. 

This is a remote work from home position.

Requirements
  • Perform installation, configuration, and performance tuning services for 3-GIS Network Solution, ESRI, web services, and database software on multiple server configurations and multiple architectures including cloud based solutions.
  • Troubleshoot client issues with Windows Server, IIS, ESRI GIS software, 3-GIS solutions and user workflows.
  • Provide technical support for clients including 3-GIS Network Solution end users and GIS analysis/administrators.
  • Evaluate existing data and processes and develop action plans for migration to an enterprise GIS.
  • Perform database schema changes to databases.
  • Conduct customer needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts.
  • Create scripts and models using ArcGIS Modelbuilder, Python scripting, and/or other process automation tools.
  • Communicate with architects, project managers and developers to successfully develop and deploy optimal solutions.
  • Train both end users and system administrators on the proper use and adoption of 3-GIS Network Solution utilizing best practices.
  • Test new software functionality and bug fixes.
  • Prepare and perform detailed 3-GIS product demonstrations.

Required Qualifications 

  • Bachelor’s Degree in Computer Science, Geography, Engineering or related field
  • Directly Applicable Years of Experience (Minimum):  3-5 years (Implementation SE Level 2)
  • Advanced Knowledge of ESRI ArcGIS: Desktop and ArcGIS Enterprise/Server
  • Proficiency with Windows Server Administration and standard Database Management (e.g., PostgreSQL, Oracle, SQL Server)
  • Ability to work on multiple projects simultaneously
  • Exceptional customer service orientation
  • Ability to prioritize tasks and switch tasks as needed per business needs

Preferred Qualifications

  • Telecom Knowledge and Experience
  • Proficiency with Database Programming (e.g.: Python Scripting)
  • ESRI ArcGIS: Modelbuilder
  • ESRI ArcGIS: Portal

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Utilities (Electric, gas & water)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Windows Server AdministrationArcGIS (GIS Software)Database ManagementScriptingOracle RightNowPostgreSQLMicrosoft SQL ServersTelecom Infrastructure

Other Skills

  • Customer Service
  • Prioritization
Are you interested?

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