Implementation Manager

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

As the GAMN implementation manager you are responsible for all business implementation of our software and products to include leading a team of implementors and a Solution Advisor, accountable for all implementations to include meeting timelines, project plans and revenue aligned goals while working to decrease cycle time and increase revenue. Must be able to collaborate across the businesses to include with Revenue Cycle and other implementation managers for dual clients purchasing more than one solution in HIS, collaborate different entities to include GAMN implementors, consulting, content product owners, among others. Accountable for key client’s success of the software following implementation through the assigned Solution Advisor. Must be analytical and identify trends, risks to clients and plans, risk to revenue, solutions to bring in revenue sooner by increasing implementations and time to implement. Forward thinker focused on business and client success.

As the GAMN Implementation Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Assume key client implementations to be the coordinator, collaborator and ensuring milestones, goals are meet and client success is achieved
• The project manager to lead HIS integrators to include business implementation executive, aligned content product owner, MCS and other essential integrators for critical clients
• Establish and accountable for the implementation metrics to include financial, revenue, installations programed vs. completed, at risk projects, cancellations, credits, among others and work with HIS stakeholders to drive improvements in support of revenue and business goals
• Understand connection between Implementations operational improvements and financials. Writes improvement charters, project plans, and links projects to business strategies and improvement objectives.
• Analyze operations data to identify trends, variances and areas for improvement to increase customer satisfaction.  Successfully communicate customer insights, growth forecasts and innovative approaches to process improvements and risk mitigation strategies to leadership.
• Identify risks to financial goals and develop strategies to mitigate.  Develop and deliver monthly dashboards to leadership including summary of completed projects, average cycle time, plan versus actual revenue and revenue recognition forecasting.
• Interface with other Implementation teams across HIS to ensure strong collaboration on projects and processes.

Your Skills and Expertise 
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher (completed and verified prior to start) from an accredited university with a minimum of 8 years of experience OR High School Diploma/GED or higher from an accredited institution and a minimum of 12 years of experience in Health Information or Information Technology in lieu of the bachelor’s degree education requirement
• Seven (7) years of healthcare technical software customer service experience

Additional qualifications that could help you succeed even further in this role include:

• In-depth knowledge of Software Development Lifecycle (SDLC) 
• Five (5) years’ experience in business process analysis including identifying inefficiencies, and recommending optimal business practices, and process re-engineering.
• Five (5) years of data analysis and reporting to include gathering, evaluating, and presenting complex data to support business decisions. In-depth working knowledge of key business analysis tools (Excel, PowerBI, Powerpoint, etc.)
• Five (5) years’ experience managing stakeholders and communications with excellent verbal and written communication skills.
• Strong relationship-building skills to work effectively with employees at all levels.
• Ability to manage multiple projects and deadlines effectively.
• Ability to multi-task and adapt to changing priorities.

Work location: Remote

Travel: May include up to [20%][domestic/international]

Relocation Assistance: Not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Applicable to US Applicants Only:The expected compensation range for this position is $160,284 - $195,903, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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