Sales Development Representative

A Bit About Us

At Thryv, we are a team fiercely devoted to the success of local businesses. We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

Alongside providing leading-edge digital, marketing and directory services, we help more Australian businesses connect with their customers through the Thryv platform, giving them a world-class edge in technology.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable to paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

About The Role

We are looking to expand our team even further as we continue our success well into 2025.

Thryv Software is an easy-to-use management platform for small businesses. It provides a range of tools to help business owners automate tasks and have more control over their business.

Specifically, Thryv Helps Business Owners

• Spend less time on menial, repetitive tasks
• Reach more customers
• Keep their business organised
• Get paid faster

This role is a Permanent Full-Time Position commencing on 3rd February 2025 - reporting to the Sales Development Representative (SDR) Team Leader.

We have an exciting opportunity for a positive and energetic person to join our team as a Sales Development Representative (SDR) in a work from home role.

As an SDR, you will contact Australian small/medium business owners who have shown interest in Thryv and schedule a product demonstration. You will then work alongside a Demo Specialist to show your customer the benefits of Thryv and ultimately, delivering Thryv sales.

Due to how quickly the team is expanding, there are plenty of opportunities for advancement. We’ve promoted 70% of our new hires into new roles within the organisation throughout the last 12 months.

A day in the life of an SDR at Thryv

• Contacting customers – via phone, email, and video calls.
• Following up on leads – to help book more software demonstrations
• Building relationships – with Aussie business owners to understand their business goals and pain points.
• Training and improving – to better understand the Thryv software and to improve your communication skills in general.
• Teaming up with Demo Specialists – work together with team mates to deliver Thryv partnerships.

What makes you stand out from the rest!

• You are driven and have a positive, growth-minded personality.
• You have the knack for communication (both written and verbal) and are great at building relationships.
• You love technology and can quickly learn/understand systems (such as Thryv software itself and anything you’ll use as a part of your role).
• You have a decent grasp of basic business language - i.e. customers, prospects, estimates, invoices, profit, organisation.
• Corporate/Call Centre experience is valued but not required (the right mindset is far more important).

What We Offer

• Become part of one of the leading SaaS and platforms business on the Australian market
• Entitlement to an annual salary and performance-based recognition reviews
• Learning and development support, Internal Growth opportunities
• Companywide & Team events to celebrate success
• A diverse & collaborative team culture
• A competitive salary and bonus structure
• Up to 12 weeks Paid Parental Leave
• Access to EAP
• 100% Remote work, flexibility, and ability to work from anywhere in Australia
• Generous commission structure
• Access to hundreds of discounts and savings with external retailers

Next Steps

With this role commencing on 3rd February 2025, apply now and become a part of the Thryv family as a leading Global SaaS Company and be appreciated, rewarded and recognised.

Application Method

• Only online applications through the specified platform will be considered.
• Direct email applications will not be eligible for shortlisting.

Please feel free to reach out to Demi Macgregor, Talent Acquisition Team Leader at Thryv on 0427 376 249 or demi.macgregor@thryv.com for a confidential discussion.