Description
DEFENDERS OF WILDLIFE
POSITION DESCRIPTION
JOB TITLE: Office Support Specialist | CLASSIFICATION : Assistant 1 SALARY: $18.70 - $22.85/hour FLSA: Non-Exempt |
DEPARTMENT: Operations LOCATION: Headquarters REPORTS TO: Facilities Manager NUMBER OF DIRECT AND INDIRECT REPORT(S): 0 |
LAST REVISED: December 2024 |
POSITION SUMMARY
The Office Support Specialist acts as part of our Facilities team to meet the operational and service needs of Defenders of Wildlife at Headquarters, Field Offices, and remote working employees. The Office Support Specialist acts as part of the larger facilities team and will provide back-up support to the front desk and receptionist areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Open, organize, sort and research incoming mail, documents and catalogs
- Receive all inbound deliveries from FedEx, UPS, DHL, USPS, and other vendors
- Desk side delivery for packages received from FedEx, UPS, DHL, USPS, and other vendors
- Order, receive and deliver department supplies
- Receive all incoming/outgoing messenger and courier packages to/from merchants
- Order shipping supplies
- Use copiers, scanners, mail openers, and labeling equipment
- Set up equipment, load materials, clear jams, and resolve other simple malfunctions as needed
- Restock and maintain all office and pantry supplies in assigned areas
- Support conference room set up
- Support video conferencing set-up
- Must be able to use Outlook to send and receive emails.
- Data entry
- Assist with new hire office setups
- Assist building engineer with light building maintenance (hanging pictures, bulletin boards)
- Perform all other related duties as assigned.
QUALIFICATIONS
Education: High school degree or equivalent
Experience: 1 year of relevant administrative experience. (2+ years of experience preferred)
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
Knowledge, Skills, Abilities for All Defenders
Knowledge, Skills, Abilities for Assistant 1
Administrative
- Ability to accurately maintain electronic and physical records
- Meet the needs of internal and/or external stakeholders, delivering excellent service
Knowledge, Skills, Abilities for the Office Support Specialist
- Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Ability to multi-task and meet deadlines.
- Must possess a strong sense of urgency.
PHYSICAL ACTIVITIES, ENVIRONMENTAL CONDITIONS, PHYSICAL DEMANDS
Physical Activities Check all that apply | Frequency (N)Never, (O)Occasionally or (C)Constantly |
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. | N |
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. | N |
Remaining in a stationary position, often standing or sitting for prolonged periods. | C |
Moving about to accomplish tasks or moving from one worksite to another. | N |
Adjusting or moving objects up to 10 pounds in all directions. | O |
Communicating with others to exchange information. | C |
Repeating motions that may include the wrists, hands and/or fingers. | C |
Operating machinery and/or power tools. | N |
Operating motor vehicles or heavy equipment. | N |
Assessing the accuracy, neatness and thoroughness of the work assigned. | C |
Environmental Conditions Check all that apply | Frequency (N)Never, (O)Occasionally or (C)Constantly |
Low temperatures. | N |
High temperatures. | N |
Outdoor elements such as precipitation and wind. | N |
Noisy environments. | O |
Hazardous conditions. | N |
Poor ventilation. | N |
Small and/or enclosed spaces. | N |
No adverse environmental conditions expected. | |
Physical Demands Check only one | |
Sedentary work that primarily involves sitting/standing. | X |
Light work that includes moving objects up to 20 pounds. | |
Medium work that includes moving objects up to 50 pounds. | |
Heavy work that includes moving objects up to 100 pounds or more. | |
All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Defenders of Wildlife provides equal employment opportunity to all qualified individuals without regard to their race, color, creed, religion, sex national origin, ethnicity, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family/parental status, matriculation, political affiliation, genetic information, or any other legally protected characteristic in all personnel actions.
Please be advised this position is union-eligible.
