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Job Details
The National Training Manager – Structural Heart enables the field sales team to be successful by teaching marketing messages, sales tools and marketing programs by implementing field clinical / technical training for our interventional products. The goal will be to improve consistent application, knowledge and competencies around the execution of clinical/technical best practices and sales processes. The National Training Manager – Structural Heart collaborates with colleagues and leadership to onboard and develop new hires. They Assess new hire training progress and make recommendations for continued development. They provide clinical support as needed when not training and oversee the assigned new hire onboarding experience.
Essential Duties
- Partner with sales, marketing and training leadership develop strategic, national training curriculum including training objectives and content to support the sales organization ensuring consistent training best practices across country.
- Oversee the execution of a training needs analysis to identify new skills and behaviors required in the sales organization by partnering with internal leadership.
- Conduct in-house new hire training, create and deliver National Training calls, create-evaluate-report Lessonly modules.
- Assess and make recommendations to the current curriculum to ensure alignment with the company objectives and to maximize efficiencies and learning objectives.
- Take ownership in the coordination of on-boarding of new hires working collaboratively with the Regional Sales Directors.
- Train the trainers/onboarding of new trainers.
- Monitor progress for 90-day onboarding plan and communicate progress with the leadership team.
- Serve as subject matter expert who leads and facilitates technical training, sales skill training, cardiovascular training, and company product training.
- Responsible for new product education nationally with education to the clinical benefits and value proposition high level.
- Conduct fellows training utilizing advanced simulator
- Support credentialing needs as needed for the field sales team.
- Support local territory strategic, clinical, and team needs while not training new candidates nationally as directed by the Vice President of Sales, Director of Global Marketing and/or Manager Field Training and Development working in collaboration with the leadership team.
- Provide training to the RCS & RSD team members to proliferate best training practices
- Assist Product Marketing to ensure proper delivery of marketing messages, use of sales tools and marketing programs.
- Serve as a national clinical specialist when needed for key account launches
Qualifications
Education
BS or BA or equivalent (i.e. nurse, Tech) - Preferred
Experience
Industry related, especially Structural Heart, sales, sales training or clinical education experience preferred
Medical industry knowledge preferred.
Travel (>50%) may be required including attendance at conferences, ride-alongs with Territory Managers and Clinical Specialists, and customer meetings.
Skills
Strong domain knowledge in Structural Heart (e.g. TAVR), Coronary (e.g. PCI, FFR), Peripheral Vascular (e.g. PAD); Teaching professional adults in the medical technology industry; Clinical/Technical acumen; Strong communicator and collaborator; Adaptable and perseverance; Integrity; Positive attitude
Physical Demands
X Sit; use hands to finger, handle, or feel objects, tools, or controls.
X Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
X Lifting/moving up to 10 pounds.
Travel Expectations: Travel (>50%) may be required including attendance at conferences, ride-alongs with Territory Managers and Clinical Specialists, and customer meetings.
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