Tech Manager (He/She/They)

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

IT @ Trafilea: IT professionals work on modern tech stack and collaborate with cross-functional teams to build high-performance, scalable e-commerce platforms that drive the growth of the company's portfolio of brands. They work on projects ranging from designing ReactJS components in our library to complex AI models at the core of our applications and integrations

As a Technical Manager specializing in E-commerce Technology and Product Enhancement for Trafilea and our different brands (including Shapermint), your role will encompass a blend of technical prowess and product knowledge that directly influences on our digital landscape. Leveraging your expertise in technologies like React and Typescript, combined with your understanding of e-commerce dynamics and user-centric product improvements, your key responsibilities will be underpinned by a holistic approach:

Expected outcomes & responsibilities

• Assessment and Evaluation Techniques: Design and implement assessment methods, utilizing techniques like balanced scorecard, SWOT analysis, and quick wins. Determine development stages and maturity levels.
• Tech Evangelism and Expertise: Serve as a tech evangelist and subject matter expert for stakeholders. Stay informed about industry trends and emerging technologies.
• Business Analysis and Improvement: Analyze customer’s business and products/services. Collaborate with Product Owners to prioritize improvements, conduct business analysis, and recommend solutions, focusing on value creation.
• Release Planning and Management: Plan releases with stakeholder-approved schedules. Manage end-to-end releases, including infrastructure, software, documentation, and training. Ensure new features/services are available for use.
• Continual Improvement: Align organizational practices with evolving business needs. Identify and enhance IT products, services, and practices.
• Problem Management: Identify incident causes, manage workarounds, and known errors. Minimize incident likelihood and impact through effective problem management.
• Project Execution and Oversight: Manage project execution within the business context. Foster team collaboration, solve issues, and monitor project performance against objectives. Mitigate risks and track performance KPIs.
• Facilitation and Workflow Improvement: Lead cross-functional team meetings and sessions. Analyze, adjust, and optimize workflows and processes. Ensure clear communication, outcomes, and actionable items.
• Technology Monitoring and Evaluation: Stay updated on emerging technologies and digital best practices. Evaluate their relevance to the business and recommend adoption where applicable.
• Resource Management and Budgeting: Allocate staff and contractors efficiently. Manage budgets and expenses while safeguarding the company’s interests.