Outside Account Manager

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

At Aquavato, div of Emco Corporation, we are known for providing a luxury shopping experience and expertise in kitchen and bathroom design. We offer a modern, innovative showroom and a merchandise mix that lets our B2B customers manage the selection of luxury plumbing fixtures while designing their clients exclusive bathroom or kitchen spaces.

We have an immediate full-time opportunity available for a Business Development Account Executive at our location in the King East Design District at 28 Sherbourne St. Toronto.

The Account Executive will be responsible for a current account list containing some key accounts and growth prospect accounts. They will also be responsible for growing their book of business using Aquavato’s strong value proposition and sales tools within the luxury plumbing segment. A strong understanding of the design build industry in the GTA will help them achieve this. This position offers a great team environment, hands on training and opportunity for growth. The candidate has primary responsibility for providing exemplary customer service to clients and representing the luxury brands we offer and EMCO culture in the highest manner possible within the market place.

Additional duties will include:

• Visit customer offices and project sites to assess the customer’s business, understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
• Prospect and identify new customers in order to grow account base
• Lead and own the sales process including producing sales call reports, territory planning and growth targets
• Build an excellent understanding of the products we sell in order to support your client base from a knowledge and technical perspective
• Develop a strong understanding of the Architecture and Design industry within the GTA in order to build strong and long lasting relationships. 
• Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
• Process orders, quotes, job packages and any other sales functions required
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customer’s expectations and benefits of the Profit Centre
• Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
• Perform other tasks as requested by the Profit Centre Manager

• B2B sales experience with strong preference for experience in the Architecture & Design community
• Excellent relationship building skills
• University degree and/or college diploma
• A minimum of 2 years of experience with sales and/or customer service 
• Valid driver’s license with a clean driver’s abstract
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
• Ability to gain comprehensive knowledge of product and value-added services
• Excellent relationship building skills with customers, vendors, and teammates
• Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math skills

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.