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SAP Engagement Lead

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Extensive program and change management experience, PMP certification or similar certifications, Expert-level knowledge of SAP methodologies, Strong leadership abilities across multicultural teams.

Key responsabilities:

  • Lead the overall SAP engagement program
  • Manage customer relationships and escalations
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Software International SME http://www.softwareint.com
11 - 50 Employees
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Job description

Software International (SI) supplies technical talent to a variety of clinets ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We currently have a long term (2 year) renewable contract with our large SAP consulting client.  The role is a hybrid, with some visits to office/client in the Ottawa area.

Role: SAP Engagement Lead

Type: Contract

Duration: 2 years + possible extensions

Rate: $110 - $120/hr C2C - depending on overall experience

Location: Ottawa, ON

Languages: ENG but bilingualism in French would be highly desireable.

Lead the overall SAP engagement program at customer. Will need to be a very senior resource that has executive presence and can guide a global team. The ideal candidate would have extensive experience with specific management experience leading large-scale change and transformational programmes. They will have a strong customer and outcome orientation with a proven track record in delivering results. 

Key competencies include: 

  • Transformational Leader Conversant across sales, solutioning, and delivery. 
  • Ability to operate at both the strategic and tactical levels, as well as see and articulate the bigger picture. 
  • Strong, Positive & Motivational leader: Proven leadership skill of multi-cultural and multinational teams/organisations across Canada. 
  • Have a demonstrable record of leadership integrity. 
  • Must be able to leverage diverse strengths, share knowledge, create and celebrate teams success. 
  • Proven experience in successfully leading cross functional teams without authority. 
  • Strong Program Management & Executional Excellence 
  • Strong engagement management, relationship building and de-escalation skills. 
  • Experienced in Program and Change Management, Process Improvement Analysis and Escalation methodology, with PMP certification and /or other industry and project management certifications. 
  • Expert level knowledge of SAP methodologies such as Activate and SaaS delivery. 
  • Ability to consistently achieve results and exceed targets. 
  • Customer-Facing Experience & Customer-Centric Mindset
  • Proven expertise in managing impactful customer relationships, customer escalations, co-innovation engagement and projects. 
  • Be comfortable working at the most senior levels of SAPs client organisations. 
  • Have sound knowledge of the SAP market and competition; a strong negotiator who has experience in ensuring customer success and achieving customer references.
  • Strong Network & Collaboration Skills
  • Have experience of managing effectively in a networked and matrixed team environment. 
  • Strong network with broader SAP community. 
  • Well polished Communication & Presentation Skills
  • Highly skilled in stakeholder management and C-Level communications skills. 
  • Comfortable speaking to large external audiences at SAP event. A story-teller. 
  • Languages: fluent in English, French is a nice to have Other: 
  • Canadian Security clearance or ability to pass Canadian Security Clearance check

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Program Management
  • Leadership
  • Relationship Building
  • Negotiation
  • Presentations
  • Communication
  • Collaboration

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