MUST BE BASED IN SOUTH AFRICA
THIS IS A FULLY REMOTE ROLE
Job Description: Sales Support
Position Overview:
The Sales Support role plays a vital part in supporting the business by providing administration assistance to the sales teams. In
this role, you will be responsible for formatting CVs/Resumes, producing contracts, managing candidate and client databases,
coordinating interviews, and handling various office tasks. Reporting to the Operations Manager, you will work closely with
internal sales consultants and maintain external relationship to assist us in driving business growth. The
Sales Support team contributes to the efficient functioning of the business in connecting job seekers with
potential employers.
Key Responsibilities:
Candidate Management:
Assist in maintaining the candidate database by accurately inputting candidate information, formatting CV/Resumes,
and uploading and maintain relevant documents.
Screen incoming candidate applications and/or CV/Resumes to identify suitable matches for open positions.
Utilize applicant tracking systems (ATS) or other designated recruitment tools to track candidate and client information,
maintain accurate records, and generate reports.
Client Relationship Support:
Manage the client database by updating client information, job openings, and communication records.
Respond to client enquiries and requests for information in a professional and timely manner.
Interview Coordination:
Collaborate with sales teams to schedule and coordinate interviews between clients and candidates, ensuring all parties
are informed of the details and any necessary arrangements.
Arrange video or in-person interviews and maintain a well-organized interview calendar.
Job Posting & Advertising:
Distribute job postings across various platforms and job boards to reach a wider candidate pool.
Assist in creating compelling job postings and advertisements to attract potential candidates.
Communication & Correspondence:
Maintain regular communication with sales teams to ensure that candidates and clients recruitment processes are
updated and answer any enquiries.
Manage email correspondence and phone calls professionally and courteously within a timely manner.
Administrative Tasks:
Provide general administrative support across the business, such as filing, data entry, and organizing documents and
records.
Help with office supplies and suppliers to maintain an efficient workspace.
Reference Checks & Background Screening:
Assist in conducting reference checks and background screenings for selected candidates to verify qualifications and
ensure suitability.
Compliance & Documentation:
Ensure Candidate compliance with clients, relevant laws, regulations, and internal policies throughout the recruitment
process.
Maintain accurate and up-to-date records of candidate and client interactions and activities.
Events & Activities:
Support the planning and organization of recruitment, internal and networking events / activities.
Requirements
Qualifications and Skills:
High school diploma or equivalent; additional education or relevant certifications are a plus.
Proven experience as an administrative assistant or in a similar support role is advantageous.
Familiarity with recruitment processes and applicant tracking systems is a plus.
Excellent organizational and time management skills, capable of handling multiple tasks efficiently.
Strong written and verbal communication skills for effective interactions with candidates and clients.
Detail-oriented and meticulous in data entry and record-keeping.
High level of professionalism, confidentiality, and integrity.
Proficiency in using MS Office Suite (Word, Excel, PowerPoint, Teams) and other relevant software.
Ability to maintain confidentiality and handle sensitive information with discretion.
A positive attitude, adaptability, and a willingness to work as part of a collaborative team.
Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
